... pomeranianPrinting History:March 2007: First Edition.The O’Reilly logo is a registered trademark of O’Reilly Media, Inc. The Head First series designations, Head First PMP, and related trade dress ... all fresh, and give your brain a final workout for exam day!Pretty soon, this will be YOU! Head First PMPby Jennifer Greene, PMP and Andrew Stellman, PMPCopyright © 2007 O’Reilly Media, Inc. ... resolve any issues and keep the project moving forward.communications managementParty at the Head First Lounge! 462Anatomy of a phone call 464The Communications Management processes 466The...