... masterthem, they do not discuss their development with their managers, theydo not get the support they need to make real progress, and they do notachieve the degree of improvement they could ... everyone’sbest interests the company’s, the individual’s and the learning organi-zation’s—to maximize the transfer and application of learning to the work of the firm. Therefore, the fourth discipline practiced ... In the case of learning and development, the people in the bestposition to judge whether the program is delivering on its promise are the participants themselves.At the end of Phase II, they...