... this chant out loud. Is there a problem? A problem with your pies? I apologise, apologise, I a-pol-o-gise! Suggested answers: 2. 1) everything 2) inconvenience 3) mistake, busy. 3. 1) There seems ... Jean brings them their meals, but there is a problem with Mona’s chicken dish. Language Practice - Asking a guest if there’s a problem Below are some model dialogues to practise asking if the...
... of the hotel. 5. I can put you ____ rooms six-eleven and six-twelve. 6. The lifts are down the corridor and ____ your right. 3. Jumbled sentences - Offering help. Rewrite the sentences with the ... train station is? A: May I be of assistance? B: Yes please. Can you tell me where the lift is? EXERCISES 1. Key vocabulary Look up the meaning and pronunciation of these words in your diction...
... wait just a moment? EXERCISES 1. Key vocabulary Look up the meaning and pronunciation of these words in your dictionary. anything else I’ll see to it right away iron tea-making facilities alarm ... have checked your answers, say them out loud. Example: swimming pool / on / level 7 There’s a swimming pool on level 7_ ____________________________________________ 1. tea / coffee / in / cupb...
... Lotus. At the restaurant, Jean finds them a table and takes their drink orders. Language Point - Short answers Here are some guests’ questions followed by short answers for you to read out loud. ... messages for me? Yes I have. Can you book me a taxi for tomorrow please? Yes I can. Language Point- Making recommendations Here are some model phrases for making recommendations. When you use...
... are at the Golden Lotus Restaurant. Jean gives them a menu and takes their orders. Language Pract- Describing dishes Here are some descriptions of dishes for you to read out loud. A: It all sounds ... B: The Vegetable Stir Fry has tofu that is marinated with soy sauce, ginger and garlic. Grammar - quite and very In the first example below, quite has a similar meaning to rather, pretty or...
... Could you tell me what time the restaurant opens for dinner? B: Let me see. It’s open from 6 p.m. EXERCISES 1. Key vocabulary Look up the meaning and pronunciation of these words in your dictionary.
... story
Mona and her father, Jack, take a taxi ride with Joe, the driver.
Language Practice -Small talk
When Mona and Jack get in the taxi, Joe asks them some questions to start a conversation. ... do?
Is it difficult to find a job in your country?
Do you like sport?
Language Practice - Contractions using will
As we learnt in lesson 10, “that’ll be” is a short way of sayin...
...
shorts
sunglasses (formal)
sunnies (informal)
shades (informal)
Language Practice - Describing goods
There are a number of ways you can describe goods. Below are some examples
... story
Bob has a job interview with Justine, the manager of the Plaza Hotel.
Language Practice - Answering hypothetical questions
In lesson 26, Justine asks a hypothetical question. Below are ... sure I know the health and safety requirements associated with my position and follow hotel
procedures.
A: What would you do if one of our guests was very upset?
B: I would try and...