... This is May Linn Wang." The voice on the other end of the phone sounded apologetic, almost timid. "Ms. Wang, this is Arthur Arondale, in the Office of the Inspector General. Can I ... be usable. Then he took the time to have her open two of her applications so she could be sure they were working okay, strengthening the rapport between the two of them, a sense of being allies. ... have the same pair of copper wires running from your house to the telephone company switching office, called the Central Office, or CO. The set of copper wires from every house and apartment...