... lắng nghe của họ. The higher they are in the decision hierarchy, the more input of information and knowledge is required, and hence, the more the decision-maker must develop his listening ability. ... Effective listening skills would have enabled the CEO to build and sustain trust with the staff, seek out different points of view and deepen his insight into the company – all of which would have then ... before the board decided to show the CEO the door. Chẳng bao lâu sau đó hội đồng quản trị quyết định đuổi việc vị CEO này. The importance of listening – Sự quan trọng của việc lắng nghe The story...