... poor Purchasing and Supply Chain Management, 3rd edition Copyright © 2013 W C Benton Jr., All rights reserved 10 Purchasing and Supply Chain Management, 3rd edition Copyright © 2013 W C Benton ... program negotiations purchasing actions pricing policies marketing strategies business programs Purchasing and Supply Chain Management, 3rd edition Copyright © 2013 W C Benton Jr., All rights ... contract plan statistics Purchasing and Supply Chain Management, 3rd edition Copyright © 2013 W C Benton Jr., All rights reserved 16 As competitive forces diminish, customers demand better products,...