M business communication 3rd edition rentz test bank

Ngày tải lên: 19/10/2017, 16:01

... demonstrate her understanding, Deborah reaches out and pats Andrea's hand This action from Deborah is an example of: A verbal communication B paralanguage C kinesics D haptic communication Deborah's ... matters and possible conflicting time commitments AACSB: Communication Accessibility: Keyboard Navigation Blooms: Understand Learning Objective: 02-03 Discuss and contrast listenin...

Ngày tải lên: 19/10/2017, 16:12

... Objective: 02-02 How are business law and business ethics related? Topic: Business Law and Business Ethics 24 What the letters "WPH" mean in reference to the "WPH Framework for Business Ethics" (p ... ethical business AACSB: Ethics Accessibility: Keyboard Navigation Blooms: Understand Difficulty: Easy Learning Objective: 02-02 How are business law and business ethics rel...

Ngày tải lên: 24/10/2017, 14:35

... steps to the listening process: receiving, decoding, remembering, evaluating, and responding With receiving, start by physically hearing the message and recognizing it is incoming information Diff: ... and importance of business communications 26) The first step in the basic listening process is the message A) receiving B) interpreting C) evaluating D) encoding E) decoding Answer: A Expla...

Ngày tải lên: 24/10/2017, 15:00

... steps to the listening process: receiving, decoding, remembering, evaluating, and responding With receiving, start by physically hearing the message and recognizing it is incoming information Diff: ... and importance of business communications 26) The first step in the basic listening process is the message A) receiving B) interpreting C) evaluating D) encoding E) decoding Answer: A Expla...

Ngày tải lên: 24/10/2017, 15:01

... Difficulty: Obj: 2-6 64 Which of the following is proper etiquette during a business meal? A using a mobile phone for other business calls B discussing subjects like politics or religion at the beginning ... C Page Ref: 37 Difficulty: Obj: 2-6 66 Which of the following is good etiquette for online business communications? A using informal and nonstandard spelling, grammar, and punctuati...

Ngày tải lên: 19/10/2017, 15:57

... signals reinforce your words, A) your nonverbal communication carries less weight than your words B) listeners have greater recall C) you undermine your persuasiveness D) your audience will ... have confidence in your words E) your cues conflict with your message 28) 29) Use of which of the following specific types of language is recommended as a strategy for productive com...

Ngày tải lên: 19/10/2017, 15:57

... language always has a corresponding word in another language C A word that seems the same in two languages always has the same meanings in both languages D There are no grammatical and syntactic differences ... 14 Lack of language equivalency exists because there are grammatical and syntactic differences among languages TRUE Lack of language equivalency exists because there are gram...

Ngày tải lên: 14/11/2017, 07:59

... the discount rate on loans to banks to stimulate the economy by making it easier for banks to obtain additional reserves The banks can then lend this money out to businesses, thereby stimulating ... different economic systems 70) Business managers not need to be aware of the decisions of collective businesses outside their own industry Answer: FALSE Explanation: Business managers need to...

Ngày tải lên: 08/09/2017, 09:33

... task and what they gain from it On the other hand, the older generation comprises those who were born between 1946 and 1964 and are motivated to perform by their duty toward the company AACSB: Communication ... friendship and sociability, who are the organization's heroes, and whether an organization values independence and creativity help understand a company's organizational c...

Ngày tải lên: 19/10/2017, 15:55

... his team through meetings and emails to discuss various issues, strategies, and ideas In which of the following scenarios should Dario use oral communication over written communication? A When he ... McGraw-Hill Education 71 Explain which situations are best for written communication and which for oral communication, and why each is best for those situations 72 What should you...

Ngày tải lên: 19/10/2017, 15:55

... why business processes should drive information systems choices? (p 44) Business processes should drive information systems choices Not the other way around Businesses that choose information systems ... often used to source the data and information contained in decision support and executive information systems? A Transaction processing systems B AI systems C Expert...

Ngày tải lên: 19/10/2017, 15:58

... 02 - Ethical Decision- Making: Personal and Professional Contexts d Making the decision Answer: a Difficulty: Medium Learning Objective: 02-01 Topic: A Decision- Making Process for Ethics Bloom’s ... Ethical Decision- Making: Personal and Professional Contexts Answer: c Difficulty: Medium Learning Objective: 02-01 Topic: A Decision- Making Process for Ethics Bloo...

Ngày tải lên: 19/10/2017, 15:59

... Chapter 002 Defining Business Ethics Key (p 22) Business ethics should be applied as a set of moral standards or ethical concepts separate from general ethics FALSE Business ethics should not be ... misconduct 2-14 Chapter 002 Defining Business Ethics Key True / False Questions (p 22) Business ethics involve the application of standards of moral behavior to business si...

Ngày tải lên: 19/10/2017, 15:59

... Answer : (A) 17 The "front page of the newspaper test" is an application of whether conduct gives the appearance of impropriety (A) True (B) False Answer : (A) 18 The first question of the Blanchard/Peale ... responsibility of a business is to make money within the rules of the game (B) the social responsibility of a business should be dictated by its manage...

Ngày tải lên: 19/10/2017, 16:08