... and improved skills The aim is to make employees see themselves ( 34) … part of the team Pay policy should therefore be decided at the (35)……… level in the organisation The Personnel Manager is normally ... departments avoided job losses, except Sales, where both companies had previously had agents serving the same areas In the Production department, eighty temporary workers were taken on in February ... SEVEN Questions 41 – 45 • Read the memo and letter below • Complete the applicant information form on the opposite page • Write a word, phrase or number in spaces 41 – 45 on your answer sheet...