Managerial economics and organizational architecture 5th brickley

Ngày tải lên: 14/08/2014, 11:21

... to integrate and align the decision- making process with longterm organizational strategic objectives and near-term organizational needs If handled systematically, the BPO analysis and selection ... map in hand, the next step for the BAT is to identify which of the processes are core and which are noncore activities STEP 3: IDENTIFY CORE AND NONCORE ACTIVITIES Some consultants...

Ngày tải lên: 14/08/2014, 11:21

... deal with and manage change, and capability to communicate and work with persons from a range of disciplinary backgrounds Implementing the decision- making process and developing a business case ... (3) identify core and noncore activities; (4) identify the BPO opportunity; (5) model the BPO project; and (6) develop the business case The BAT should be chartered by top deci...

Ngày tải lên: 14/08/2014, 11:21

... projects • Performance with other clients 25 Warranties and Claims Policies Facilities and Capacity Geographic Location Technical Capability 10 15 05 25 STEP 3: DEVELOP A LONG LIST Launching the ... include standard items such as experience, price, and location The qualification list may also include more strategic items such as the vendor’s organizational culture, decision- makin...

Ngày tải lên: 14/08/2014, 11:21

... cycle of the processes involved and changes in the business cycle Support of the governance process and personnel by vendor and client management is essential and should be established at the ... management plan is to establish and identify roles and role players from each organization—buyer and vendor These roles and role players will be responsible for project outcomes an...

Ngày tải lên: 14/08/2014, 11:21

... information, and knowledge shared between BPO buyer and vendor, the greater will be the potential for insights into overall business processes and strategy New ideas and ways of operating can and should ... culture, managing job loss and/ or changeover, and establishing business continuity and performance benchmarks The project management plan is the operating plan for the...

Ngày tải lên: 14/08/2014, 11:21

... facilities, a reception area, security, and employees wearing business attire • The vendor has employee policy handbooks, and employees understand their rights and responsibilities • The vendor has ... be in place for granting and revoking rights of access, and granting privileges should be recorded and made available to both client and BPO partner Streamline hardware and so...

Ngày tải lên: 14/08/2014, 11:21

... controls Business Risks and Mitigation Strategies EXHIBIT 10.3 199 Outsourcer and Client Information Security Responsibilities MSP Client Installs and maintains data security software Writes and maintains ... and computer hackers, abound Offshore outsourcing presents different and in some cases more potent threats than the domestic variety Legal standards and business practi...

Ngày tải lên: 14/08/2014, 11:21