... other social institutions, and consciously and unconsciously transfer it to the young and new members ● Culture affects how people view the world and how they think, and therefore, shapes behavior ... hierarchy is filtered and altered as it travels, leaders at the center of the web gain direct access to all others in the organization, and their employees have access to them ○ The web structure ... different, including those from another culture ● Training and education can help people become aware of their biases, understand their own and others’ cultural point of view, and better accept differences...