Strategic management to create excellence business performance

... However, the popular interest in digitizing business enterprises and knowledge embedded in business processes dates back to 1993[2] Around this time, the Business Week cover story on virtual corporations ... new technologies or in spending less on such tech investments Rather their slow but steady progress in selecting, eliminating, modifying, adapting, and integrating...

Ngày tải lên: 23/03/2014, 02:20

... Experiential Learning: The After-Action Review • Strategic Learning 365 Days a Year CHAPTER 11 Strategic Learning as a Path to Personal Growth Emotional Intelligence • The Elements of EQ • Strategic Learning ... Foster and Sarah Kaplan) provide a call to action: ▼ By 19 87, 61 of the companies listed in the original Forbes 10 0 in 19 17 had ceased to exist Of the rem...

Ngày tải lên: 14/08/2014, 05:20

... the access to information, and suppliers sell directly to customers, we’re seeing a shift from products to services, and from simple services to superservices To understand this shift, consider ... suppliers) Second, they are using the Internet to compare prices and handle transactions, which squeezes margins and emboldens customers to squeeze Med-Surg for better price...

Ngày tải lên: 14/08/2014, 05:20

... potential asset into an actual one As we’ll see, Strategic Learning seeks to make organizational learning more purposeful and productive by introducing strategy as the pivotal factor in the learning equation ... ability to these things over and over again, without ever stopping Winning once is not enough; the real challenge is to create an ongoing cycle of learning, foc...

Ngày tải lên: 14/08/2014, 05:20

... and toothpaste and sent them to visit pharmacies all over Russia We ran training seminars and showed the free-market pharmacists how to improve their businesses And we built a new warehouse and ... pack her bags and fly to Moscow, where she would explain her customer service strategy and help Mansfield’s team refine it for local conditions The fun and suspense in trying ou...

Ngày tải lên: 14/08/2014, 05:20

... distinct customer benefits of its Pontiac, Chevrolet, Cadillac, and other brands But it’s not enough to decide which customers to serve The key to success is to understand their needs, and more particularly ... than our competitors to create greater value for our customers and superior profits for ourselves? Greater value for customers can take many forms As the 55 Broad Stre...

Ngày tải lên: 14/08/2014, 05:20

... best to reorganize according to customer group or market sector rather than by function or product category, so as to encourage greater awareness of customer needs and readiness to respond to them ... insightful, fascinating stories about African flora and fauna The animals, we discovered, were so accustomed to visitors that Alan was able to drive his open Land Rover filled wi...

Ngày tải lên: 14/08/2014, 05:20

... international competitors soon applied worldwide best practices to distribution and marketing, built their brands, focused relentlessly on the customer, and overtook Brzeg Our brand, Kama, began to flounder ... new strategy IBM had to be remade into a single, integrated, “silofree” system that would bring a total solution to bear for customers “We can’t share knowledge, we can’t...

Ngày tải lên: 14/08/2014, 05:20

... state and represents a call to action Martin Luther King Jr., Mohandas K Gandhi, and Winston Churchill were all great leaders who articulated the what and the why, and so brought about momentous ... cycle and the first step into the next cycle As you work your way around the learning cycle again and again, your firm continues to update its insights, learn, and adapt to new...

Ngày tải lên: 14/08/2014, 05:20

... own performance, seek feedback, and use it as the basis for further learning and improvement As always with Strategic Learning, the key is to repeat the cycle 238 STRATEGIC LEARNING AS A PATH TO ... she and her grandmother were in a white-owned grocery store Little Toreaser had a full bladder and asked to use the bathroom Because of her race, the store owner refused Un...

Ngày tải lên: 14/08/2014, 05:20

... operating plans and budgets rather than insights and strategic breakthroughs We need to reinvent the way we think about strategy To be valuable in today’s turbulent environment, the goal of strategy ... customer, 112, 114–115, 245 defining, 105 107 external, 246 importance of, 54 insight and, 107 , 109 key priorities, 112, 118 in learning process, 62–63, 67 meaning of, 110...

Ngày tải lên: 14/08/2014, 05:20

... Experiential Learning: The After-Action Review • Strategic Learning 365 Days a Year CHAPTER 11 Strategic Learning as a Path to Personal Growth Emotional Intelligence • The Elements of EQ • Strategic Learning ... Foster and Sarah Kaplan) provide a call to action: ▼ By 19 87, 61 of the companies listed in the original Forbes 10 0 in 19 17 had ceased to exist Of the rem...

Ngày tải lên: 14/08/2014, 09:21

... the access to information, and suppliers sell directly to customers, we’re seeing a shift from products to services, and from simple services to superservices To understand this shift, consider ... suppliers) Second, they are using the Internet to compare prices and handle transactions, which squeezes margins and emboldens customers to squeeze Med-Surg for better price...

Ngày tải lên: 14/08/2014, 09:21

... potential asset into an actual one As we’ll see, Strategic Learning seeks to make organizational learning more purposeful and productive by introducing strategy as the pivotal factor in the learning equation ... ability to these things over and over again, without ever stopping Winning once is not enough; the real challenge is to create an ongoing cycle of learning, foc...

Ngày tải lên: 14/08/2014, 09:21

... superficial symptoms of a problem and discover its root causes and ultimate consequences First you should uncover what is strategically important, then dig deeply into the issues and begin to filter ... your customers’ needs be tomorrow?” That’s too big a question for anyone without a crystal ball to answer It can be paralyzing The trick is to break the question into parts: First de...

Ngày tải lên: 14/08/2014, 09:21