... Assign Exercises 13- 19, 13- 22, 13- 26, and Problems 13- 29 and 13- 30 Learning Objective 5: Distinguish between engineered and discretionary costs C Management of capacity [Exhibit 13- 4] Reducing ... [Exhibit 13- 6] C Total factor productivity measures Do multiple choice 11 Assign Problems 13- 34 and 13- 35 CHAPTER QUIZ SOLUTIONS: 1.c 176 Chapter 13 2.c 3.a 4.d 5.c 6.b 7.d 8.b 9.a 10.b 11.b CHAPTER ... “Automating the Balanced Scorecard, Management Accounting (May 1998) p.38 [7p] Weinberg, G., “Product/Customer Critical Evaluation,” Management Accounting (January 1999) p.25 [4p] 184 Chapter 13 ...