... December 2007: First Edition Vinny, Tracey, Nick and Dan The O’Reilly logo is a registered trademark of O’Reilly Media, Inc The Head First series designations, Head First Software Development, ... Head First Software Development by Dan Pilone and Russ Miles Copyright © 2008 O’Reilly Media, Inc All rights ... great software development Pleasing your customer If the customer’s unhappy, everyone’s unhappy! Every great piece of software starts with a customer’s big idea It’s your job as a professional software...