... Talk About Travel Second Edition Rob Jordens Terry Jordens Copyright 2009 Chapter Before Going Abroad Unit Documents ... made at a travel agency A travel agent will book you tickets and give you a paper ticket and itinerary The Internet is an easy way to plan It provides information, reservations and travel tips ... get instructions about public transportation, like subway, taxis and buses For private transportation, like a rental car, talk to the concierge The concierge will have information about companies...