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On the front lines the role of information in enhancing customer service

On the front lines the role of information in enhancing customer service

On the front lines the role of information in enhancing customer service

... On the front lines The role of information in enhancing customer service Preface On the front lines: The role of information in enhancing customer service is an Economist Intelligence ... 2010 © Economist Intelligence Unit Limited 2010 On the front lines The role of information in enhancing customer service Introduction C ustomer service professionals play a critical role in most ... Economist Intelligence Unit Limited 2010 On the front lines The role of information in enhancing customer service service professionals say they need more effective ways to filter information, according...
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NOTES ON THE ROLE OF EDUCATION IN PRODUCTION FUNCTIONS AND GROWTH ACCOUNTING pot

NOTES ON THE ROLE OF EDUCATION IN PRODUCTION FUNCTIONS AND GROWTH ACCOUNTING pot

... functions and in growth analysis Some brief remarks on the income -education- ability interrelation conclude the comment I THE ROLE OF EDUCATION IN AGGREGATE PRODUCTION FUNCTIONS AND IN GROWTH ... through the latter parts of this paper as the discussion turns to the implications of the ability -education- income inter- relationships for the assessment of the contribution of education to growth, ... review and comparison of the Denison and Schultz approaches EDUCATION IN PRODUCTION FUNCTIONS AND GROWTH ACCOUNTING 73 to distinguish classes of items, even within the same commodity class, if they...
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essays on the role of unobservables in corporate strategy

essays on the role of unobservables in corporate strategy

... been instrumental in developing my interests in connecting theory and empirical work and has been a source of inspiration His PhD seminar on methodology remains one of my favorite classes in the ... predictions that are counter-intuitive Though extant literature, particularly within the domain of economics and industrial organization, has examined strategic interaction in the context of entry ... descriptive in nature, 12 examines the predictions generated from theoretical models using traditional econometric methods One stream of literature, primarily grounded within the domain of economics...
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An exploratory study on the role of emotions in service satisfaction and loyalty behaviours

An exploratory study on the role of emotions in service satisfaction and loyalty behaviours

... experiences In the past two decades, the interest in emotions and in their impact on satisfaction (and lately on loyalty) has led to the recognition of their significant role in satisfaction formation (see ... 2.5 Emotions in a service context 2.5.1 Emotional content of service During the 1980’s, the concept of hedonic consumption arose, acknowledging the importance of emotions within the service consumption ... anything at the end of the service transaction; the final consumer satisfaction is considered as the outcome of the service and therefore, service has a significantly emotional content for the consumer...
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Tài liệu Investigating the Role of Poultry in Livelihoods and the Impact of Avian Flu on Livelihoods Outcomes in Africa docx

Tài liệu Investigating the Role of Poultry in Livelihoods and the Impact of Avian Flu on Livelihoods Outcomes in Africa docx

... 2008; Aning, Turkson, and Asuming-Brempong 2008; Obi, Oparinde, and Maina 2008; Omiti and Okuthe 2008) Therefore, information regarding the role of poultry in the livelihoods of small-scale poultryproducing ... Birol, and D Roy 2010 Investigating the role of poultry in livelihoods and the livelihoods impact of HPAI in Nigeria DFID-funded project for Controlling Avian Flu and Protecting People’s Livelihoods ... No information is available on the costs of culling, diagnostic testing of samples, cleaning and disinfection, and other administrative costs (Obi, Oparinde, and Maina 2008) Regarding the impacts...
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Tài liệu Báo cáo khoa học:

Tài liệu Báo cáo khoa học: "From HOPE en I''''ESPERANCE On the Role of Computational Neurolinguistics in Cross-Language Studies " pptx

... processing approach to comprehension of French, w i l l form the basis of the discussion I t is the in interaction of the results of these asynchronous processes that the process of comprehension ... at any moment of the process are context dependent; they depend on the "current state" of the system The system presents an i n i t i a l attempt to integrate AI and brain theory, BT, on two levels, ... recognition comprehension and automatic translation into French One issue, how to chunk French into a phonetic representation of words, along with the implications of the determined representation...
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Báo cáo khoa học: Studies on the role of the receptor protein motifs possibly involved in electrostatic interactions on the dopamine D1 and D2 receptor oligomerization pdf

Báo cáo khoa học: Studies on the role of the receptor protein motifs possibly involved in electrostatic interactions on the dopamine D1 and D2 receptor oligomerization pdf

... co-expressing dopamine D1 and D2 fusion proteins (D1 CFP and D2R1–YFP – genetic variant of dopamine D2 receptor) d Measured in cell co-expressing dopamine D1 and D2 fusion protein (D1 CFP and D2R2–YFP ... two dopamine D2 receptor fusion proteins (D2 CFP and D2 YFP) f Measured in cell co-expressing two dopamine D2 receptor fusion proteins (D2 CFP and D2R3–YFP – genetic variant of dopamine D2 receptor) ... of dopamine D2 receptor) e Measured in cell co-expressing dopamine D1 and D2 fusion proteins (D1 CFP and D2R3–YFP – genetic variant of dopamine D2 receptor) f Measured in cell co-expressing dopamine...
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Báo cáo khoa học:

Báo cáo khoa học: "The Role of Information Retrieval in Answering Complex Questions" ppt

... 2006a The role of knowledge in conceptual retrieval: A study in the domain of clinical medicine In SIGIR 2006 J Lin and D Demner-Fushman 2006b Will pyramids built of nuggets topple over? In HLT/NAACL ... to the small number of submissions, many of which used Document Retrieval Since information retrieval systems supply the initial set of documents on which a question answering system operates, ... This paper explores the role of information retrieval in answering such questions, focusing primarily on three aspects: document retrieval performance, term-based measures of relevance, and term-based...
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The role of pictures in improving health communication: A review of research on attention, comprehension, recall, and adherence doc

The role of pictures in improving health communication: A review of research on attention, comprehension, recall, and adherence doc

... to attract the attention of patients and families and to stimulate them to attend to the information 3.2 Do pictures draw attention to health education materials? We located one study in health ... asked if they had read the instructions (attention) If they had, they were asked a series of questions about information in the handout (recall) and also about what they had done to care for their ... creating and evaluating printed materials We also draw on recommendations by Dowse and Ehlers [45] and by Rohret and Ferguson [46] in their earlier reviews of the role of pictures in health education...
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Báo cáo khoa học: The role of Tyr71 in Streptomyces trypsin on the recognition mechanism of structural protein substrates ppt

Báo cáo khoa học: The role of Tyr71 in Streptomyces trypsin on the recognition mechanism of structural protein substrates ppt

... using surface plasmon resonance analysis to determine the role of residue 71 in collagen binding The elucidation of the mechanism of structural protein substrate recognition in serine proteases should ... compilation ª 2009 FEBS 5643 Substrate recognition mechanism of Streptomyces trypsin into the NdeI–HindIII gap of pTONA5a to construct the expression vector To prepare the mutant SOT-Y71L, the mutagenic ... placed in the same direction, and a cassette containing the Gmr and E coli rpsL+ genes was inserted between them rpsL+ encodes the ribosomal protein S12 [23], the target of Sm The transformation of...
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A Single-Molecule Perspective on the Role of Solvent Hydrogen Bonds in Protein Folding and Chemical Reactions pptx

A Single-Molecule Perspective on the Role of Solvent Hydrogen Bonds in Protein Folding and Chemical Reactions pptx

... bridging the A and G b-strands of the I27 protein during the main unfolding barrier.[39] To further validate this view and gain insight into the role of solvent hydrogen bonds in protein unfolding, ... separating b-strands In Figure B, we define the pulling coordinate for the A and G b-strands as the distance between the first amino acid of strand A (Y9) and the last amino acid of strand ... molecular dynamics (SMD) simulations have shown that for I27 rupture of a pair of hydrogen bonds in the A and B b-strands near the amino terminus of the protein domain causes an initial extension of...
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Báo cáo khoa học:

Báo cáo khoa học: "Last but Definitely not Least: On the Role of the Last Sentence in Automatic Polarity-Classification" pdf

... we examined the readers’ rating of the polarity of reviews in their entirety, while in the second experiment we examined the readers’ rating of the same reviews based on reading single sentences ... single sentences extracted from the same 16 reviews: the last sentence and the second sentence of each review The last and the second sentence of each review were not presented together but individually ... these reviews: the last sentence or the second one The second sentence could have been replaced by any other sentence, but the first one, as our preliminary investigations clearly show that the...
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báo cáo khoa học:

báo cáo khoa học: "Transcriptional analysis of cell growth and morphogenesis in the unicellular green alga Micrasterias (Streptophyta), with emphasis on the role of expansin" pot

... participated in the synchronization and RNA-extraction and in the interpretation of the data JG and LDV participated in the design of the experiments DI and WV conceived and supervised the study ... Vannerum et al.: Transcriptional analysis of cell growth and morphogenesis in the unicellular green alga Micrasterias (Streptophyta), with emphasis on the role of expansin BMC Plant Biology 2011 ... http://www.biomedcentral.com/1471-2229/11/128 of the evolution of genes involved in cell wall formation in green algae and land plants Cell walls have played crucial roles in the colonization of land by plants [63,64]...
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updates on the role of broad spectrum penicillinsin the management of community acquired pneumonias

updates on the role of broad spectrum penicillinsin the management of community acquired pneumonias

... Presentation ICID 2008 Choice of empirical therapy  Selection of antibiotics would depend on    Most likely pathogens The resistance patterns of these pathogens based on local data Other factors ... Dosing regimen should maximise the duration of time above MIC The unbound serum concentration of the antibiotic should be above the MIC for at least 40% to 50% of the dosing interval Drug A Drug ... J Chemother 1997; Suppl 3:38-44 Conclusions  Community acquired pneumonia continues to be a leading cause of morbidity and mortality globally  There are regional differences in terms of aetiological...
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A STUDY ON THE ROLE OF USING VIETNAMESE IN TEACHING ENGLISH VOCABULARY TO THE 10TH FORM ETHNIC MINORITY STUDENTS AT VUNG CAO VIET BAC HIGH SCHOOL -Nghiên cứu về vai trò của việc sử dụng Tiếng Việt trong dạy từ vựng Tiếng Anh cho học sinh dân

A STUDY ON THE ROLE OF USING VIETNAMESE IN TEACHING ENGLISH VOCABULARY TO THE 10TH FORM ETHNIC MINORITY STUDENTS AT VUNG CAO VIET BAC HIGH SCHOOL -Nghiên cứu về vai trò của việc sử dụng Tiếng Việt trong dạy từ vựng Tiếng Anh cho học sinh dân

... have a reflection on their teaching practice The Aims of the Study The research is aimed to investigate the role of using Vietnamese in teaching vocabulary to the 10th form students at Vung cao ... (Nation, 2001) One of the greatest advantages of using learners‟ first language in vocabulary teaching is that it provides an easier way to explain the meaning of second language vocabulary The ... in other words, the main goal was to train students to communicate in the target language and to have an acceptable pronunciation The Reading approach attracted more importance than grammatical...
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