Determinants of customer satisfaction an empirical study in fast food franchises in ho chi minh city
ON THE DETERMINANTS OF CAPITAL STRUCTURE: AN EMPIRICAL STUDY OF VIETNAMESE LISTED FIRMS
... Journal of Law economics Franck B and Usha R.Mittoo (2002) The determinants of Capital structure choice: A survey of European firms Friend and Lang, An empirical test of the impact of managerial ... 1984, The capital structure puzzle, Journal of Finance Vol 39, p 575-592 Narayan Rao and Lukose P J., 2000, An Empirical Study on the Determinants of the Capital Structure of Listed Indian Firms ... where of the empirical context of the research Due to the limitation of the study, we could not intelligently discuss why Vietnam and Vietnamese firms as an empirical context yields the result of...
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ON THE DETERMINANTS OF CAPITAL STRUCTURE: AN EMPIRICAL STUDY OF VIETNAMESE LISTED FIRMS
... between woman on the board and performance 1.2 Objectives of the study An objective of the study is to examine in the Vietnamese bank, the link between women’s participation in top management and its ... responsibilities to the Company and its shareholders The Board plays the central role in the Company’s corporate governance and oversees the work of management and the execution of the Company’s ... the company's president and therefore also be one of the inside directors on the board (if not the chairman) * Chief Operations Officer (COO) – Responsible for the corporation's operations, the...
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accounting ethics and its important role for reduction of accounting fraud an empirical study in hanoi
... ACCOUNTING ETHICS AND ITS IMPORTANT ROLE FOR REDUCTION OF ACCOUNTING FRAUD: AN EMPIRICAL STUDY IN HANOI By HOANG VAN THU October 2011 Supervisor: Dr Nguyen Hong Quan ABSTRACT As ... going to analyze the accounting ethic and its role for reduction of accounting fraud in this project -8- 1.2 Problem and statement Nowadays, the ethics has been played a vital role in accounting ... other industries in the business Recent year, accounting fraud is increasing more and more and it means that the important of accounting ethic is rising As we know that, to reduce the accounting fraud...
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Báo cáo " Research on the effect of urban expansion on agricultural land in Ho Chi Minh City by using remote sensing method " ppt
... uses the Landsat TM and ETM+ to extract the built‐up land in the city and evaluate the change of agricultural land under urbanization in Ho Chi Minh City. 2. The study area Ho Chi Minh City has a very favorable ... 61 (1995) 993. [5] Institute of Economic Research and Department of Culture and Information of Ho Chi Minh City, Economic of Ho Chi Minh City ‐ 30 year construction and development ... the whole city, the land transformation was realized mainly in the northern part of the city as shown by the results from remote sensing data. Fig. 3 shows that the ...
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Determinants of customer satisfaction on internet banking in Vietnam
... level of customer satisfaction This research is to find key determinants of customer satisfaction of Internet banking in Vietnam and to propose strategic recommendations for banks to increase customer ... satisfaction factor of Internet banking in Vietnam because its Sig (2-tailed) value is not less than 0.05 31 In summary, about determinants of customer satisfaction of Internet banking, convenience ... customer support and promotion The key determinants of each satisfaction factor of Internet banking in Vietnam are found as following: In terms of convenience, key determinants are (1) enabling...
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RETENTION OF PROFESSIONAL BANKERS AT COMMERCIAL BANKS IN HO CHI MINH CITY
... satisfactions, retaining key personnel Employing a quantitative approach, in which, the data were collected from 160 professional bankers ( bankers ) in commercial banks in Ho Chi Minh City, multiple ... degree) RETENTION OF PROFESSIONAL BANKERS 19 3.3 Method of data collection Sample size : - 250 bankers in commercial banks in Ho Chi Minh City were approached for surveys Respondents include ... explores the factors that can significantly impact employee retention in an organization, and specializes in field of commercial banks in Ho Chi Minh City It attempts to relate some of the factors discovered...
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THE ROLE OF TRANSFORMATIONAL LEADERSHIP BEHAVIORS IN AFFECTIVE EMPLOYEE ENGAGEMENT AN EMPIRICAL STUDY IN THE TWO INDUSTRIES OF RETAIL AND FINANCIAL SERVICES IN HO CHI MINH CITY
... important to test the link between transformational leadership behaviors and affective employee engagement in the industry of retail and financial services in Ho Chi Minh City and also to explore employees’ ... and affective employee engagement by surveying the employees The target population of the study included the employees in Ho Chi Minh City currently working in the industry of retailing and financial ... leadership behaviors and affective employee engagement in the industry of retail and financial services in Ho Chi Minh City, Vietnam Of course, the data for the study is delimited to the surveyed employees...
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Improving customer satisfaction for packeged of the duc phat company in ho chi minh city
... by DUC PHAT With the above reason I chose topic ” IMPROVING CUSTOMER SATISFACTION FOR PACKAGED OF THE DUC PHAT COMPANY IN HO CHI MINH CITY “ to research on the subject Business Research Method ... competitors in the same industry, because the satisfaction of customer proportional to the profits of the business which brings the success of business with customer loyalty to their brand In the business ... Summary The main objective of the study to measure customer satisfaction on packaged Birthday Cake of DUC PHAT company in inner Ho Chi Minh City To confirm the effect of the components product...
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Factors market impact business results of the state owned commercial bank in ho chi minh city
... "The market oriented factors that affect to business results of the state owned commercial banks in the Ho Chi Minh City to provide recommendations for improving business results to state owned ... state owned commercial banks1 in Ho Chi Minh City including: The survey was conducted on the hierarchical management and direct sales staff of the state owned commercial banks in Ho Chi Minh City; ... market oriented factors really affecting to business results in State owned commercial banks in Ho Chi Minh City, then to propose recommendations to help the bank improve business results during the integration...
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Determinants of consumer satisfaction on service quality in private comercial banks in ho chi minh city
... customer satisfaction, service quality of private commercial banks in Ho Chi Minh City (HCMC) It attempts to discover the impact of service quality on customer satisfaction in private commercial banks ... dimensions of service quality that affect customer satisfaction in commercial banks in HCM city? What should the private commercial banks in HCMC in order to improve the level of satisfaction of ... application of modern banikng technology in business Developing corebanking, enabling centralized data processing, and connecting and paing online throughout system of credit institutions Creating conditions...
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Factor effecting guests satisfaction toward luxury hotel in ho chi minh city a mediation analysis of perceived service quality
... FACTOR EFFECTING GUESTS SATISFACTION TOWARD LUXURY HOTEL IN HO CHI MINH CITY – A MEDIATION ANALYSIS OF PERCEIVED SERVICE QUALITY In Partial Fulfillment of the Requirements of the Degree of ... service quality so as to enable the hospitality industry to reach international standards However, no customer satisfaction data are available for the hotel industry specifically And each hotel has ... FACTOR EFFECTING GUESTS SATISFACTION TOWARD LUXURY HOTEL IN HO CHI MINH CITY – A MEDIATION ANALYSIS OF PERCEIVED SERVICE QUALITY ” 1.3 Research question From problem statement, the study raises...
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Customer satisfaction and loyalty after service failure and recovery a study in restaurant industry in ho chi minh city of vietnam
... CUSTOMER SATISFACTION AND LOYALTY AFTER SERVICE FAILURE AND RECOVERY A study in restaurant industry in Ho Chi Minh City of Vietnam In Partial Fulfillment of the Requirements of the Degree of ... evaluate the service failure recovery of restaurants in Ho Chi Minh City ? How does the customer satisfaction after service failure and recovery impact the loyalty level of customers with restaurants ... brands, in Ho Chi Minh City are always rated superior than other local restaurants in term of service quality and complaint handling This could be easily seen in the multinational fastfood restaurant...
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Determinants of customer satisfaction an empirical study in fast food franchises in ho chi minh city
... restaurants become popular in any big city in Vietnam, particular in Ho Chi Minh city 1.2 Problem statement Fast food is growing fast and speedy in Vietnam especially in Ho Chi Minh city; however, ... DETERMINANTS OF CUSTOMER SATISFACTION AN EMPIRICAL STUDY OF FAST FOOD FRANCHISES IN HO CHI MINH CITY APPROVED BY Advisor APPROVED BY: Committee _ Nguyen Van Phuong ... quality and price in fast food industry in many other countries For instance, Ling et al (2011), conducting a survey with 200 Malaysian customers, evaluate and validate the determinants of the customer...
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Measuring customer satisfaction towards service quality of the maternity hospital in ho chi minh city
... MEASURING CUSTOMER SATISFACTION TOWARDS SERVICE QUALITY OF THE MATERNITY HOSPITAL IN HO CHI MINH CITY In Partial Fulfillment of the Requirements of the Degree of MASTER OF BUSINESS ADMINISTRATION ... topic: MEASURING CUSTOMER SATISFACTION TOWARDS SERVICE QUALITY OF THE MATERNITY HOSPITALS IN HO CHI MINH CITY Research objective Identify determinants of service quality of the maternity hospital ... Vietnam However, the author wants to focus the maternity hospital in Ho Chi Minh City because the author is a pregnant woman The author also wants to know service quality of the maternity hospital in...
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Từ khóa: đáp án đề thi chuyên anh vào lớp 10 hồ chí minh năm 20092010đề án khởi sự xe đạp tại đại học hồ chí minhtình hình an toàn vệ sinh thực phẩm bếp ăn tập thể trên địa bàn thành phố hồ chí minh và các giải pháp phòng ngừa ngộ độc thực phẩmluận án thị hiếu thẩm mỹ âm nhạc tp hồ chí minhđề thi đáp án thi tuyển sinh lớp 10 thpt tp hồ chí minh năm 2011 2012overwiew of faculty of foreign languages of industrial university of ho chi minh cityan empirical study of active learningan empirical study of the influencelearning by doing an empirical study of active teaching techniquesan empirical study of the behavior of active learning for word sense disambiguationan empirical study on the influence of environmental labels on consumerspositive and unlabeled examples for word sense disambiguation an empirical study on japanese web search querypolitical institutions and financial development an empirical studyessay on the importance of english as an official language in indiaimportance of english as an official language in india pptchuyên đề điện xoay chiều theo dạngNghiên cứu sự hình thành lớp bảo vệ và khả năng chống ăn mòn của thép bền thời tiết trong điều kiện khí hậu nhiệt đới việt namNghiên cứu tổ chức chạy tàu hàng cố định theo thời gian trên đường sắt việt namđề thi thử THPTQG 2019 toán THPT chuyên thái bình lần 2 có lời giảiGiáo án Sinh học 11 bài 13: Thực hành phát hiện diệp lục và carôtenôitGiáo án Sinh học 11 bài 13: Thực hành phát hiện diệp lục và carôtenôitGiáo án Sinh học 11 bài 13: Thực hành phát hiện diệp lục và carôtenôitĐỒ ÁN NGHIÊN CỨU CÔNG NGHỆ KẾT NỐI VÔ TUYẾN CỰ LY XA, CÔNG SUẤT THẤP LPWANTìm hiểu công cụ đánh giá hệ thống đảm bảo an toàn hệ thống thông tinThiết kế và chế tạo mô hình biến tần (inverter) cho máy điều hòa không khíSở hữu ruộng đất và kinh tế nông nghiệp châu ôn (lạng sơn) nửa đầu thế kỷ XIXChuong 2 nhận dạng rui roBT Tieng anh 6 UNIT 2Giáo án Sinh học 11 bài 15: Tiêu hóa ở động vậtchuong 1 tong quan quan tri rui roGiáo án Sinh học 11 bài 14: Thực hành phát hiện hô hấp ở thực vậtChiến lược marketing tại ngân hàng Agribank chi nhánh Sài Gòn từ 2013-2015Đổi mới quản lý tài chính trong hoạt động khoa học xã hội trường hợp viện hàn lâm khoa học xã hội việt namHIỆU QUẢ CỦA MÔ HÌNH XỬ LÝ BÙN HOẠT TÍNH BẰNG KIỀMTÁI CHẾ NHỰA VÀ QUẢN LÝ CHẤT THẢI Ở HOA KỲ