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Improving customer satisfaction for packeged of the duc phat company in ho chi minh city

Improving customer satisfaction for packeged of the duc phat company in ho chi minh city

Improving customer satisfaction for packeged of the duc phat company in ho chi minh city

... by DUC PHAT With the above reason I chose topic ” IMPROVING CUSTOMER SATISFACTION FOR PACKAGED OF THE DUC PHAT COMPANY IN HO CHI MINH CITY “ to research on the subject Business Research Method ... competitors in the same industry, because the satisfaction of customer proportional to the profits of the business which brings the success of business with customer loyalty to their brand In the business ... Summary The main objective of the study to measure customer satisfaction on packaged Birthday Cake of DUC PHAT company in inner Ho Chi Minh City To confirm the effect of the components product...
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THE ROLE OF TRANSFORMATIONAL LEADERSHIP BEHAVIORS IN AFFECTIVE EMPLOYEE ENGAGEMENT AN EMPIRICAL STUDY IN THE TWO INDUSTRIES OF RETAIL AND FINANCIAL SERVICES IN HO CHI MINH CITY

THE ROLE OF TRANSFORMATIONAL LEADERSHIP BEHAVIORS IN AFFECTIVE EMPLOYEE ENGAGEMENT AN EMPIRICAL STUDY IN THE TWO INDUSTRIES OF RETAIL AND FINANCIAL SERVICES IN HO CHI MINH CITY

... important to test the link between transformational leadership behaviors and affective employee engagement in the industry of retail and financial services in Ho Chi Minh City and also to explore employees’ ... and affective employee engagement by surveying the employees The target population of the study included the employees in Ho Chi Minh City currently working in the industry of retailing and financial ... leadership behaviors and affective employee engagement in the industry of retail and financial services in Ho Chi Minh City, Vietnam Of course, the data for the study is delimited to the surveyed employees...
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Determinants of consumers green product pruchasing in ho chi minh city

Determinants of consumers green product pruchasing in ho chi minh city

... influence, Price and Shelf space The purpose of my study is to get a deeper understanding of the determinants that can affect customer‟s green product purchasing of food products in Ho Chi Minh ... study the determinants of that influence the purchase behavior of eco-labelled products in Ho Chi Minh City I start with introducing the problem background and the research subject of my thesis ... actively involved in making their products greener This growing interest in climate change during the past couple of decades led to increased demand for green labeling, which allow the consumers...
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Measuring customer satisfaction towards service quality of the maternity hospital in ho chi minh city

Measuring customer satisfaction towards service quality of the maternity hospital in ho chi minh city

... MEASURING CUSTOMER SATISFACTION TOWARDS SERVICE QUALITY OF THE MATERNITY HOSPITAL IN HO CHI MINH CITY In Partial Fulfillment of the Requirements of the Degree of MASTER OF BUSINESS ADMINISTRATION ... topic: MEASURING CUSTOMER SATISFACTION TOWARDS SERVICE QUALITY OF THE MATERNITY HOSPITALS IN HO CHI MINH CITY Research objective  Identify determinants of service quality of the maternity hospital ... Vietnam However, the author wants to focus the maternity hospital in Ho Chi Minh City because the author is a pregnant woman The author also wants to know service quality of the maternity hospital in...
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Appropriateness of the textbook American Headway 1 for the first year students at Ho Chi Minh City University of Industry based in Thanh Hoa province.PDF

Appropriateness of the textbook American Headway 1 for the first year students at Ho Chi Minh City University of Industry based in Thanh Hoa province.PDF

... textbook American Headway 1 Table 2: The teachers’ experience of teaching Table 3: The role of the textbook in teaching and learning English Table 4: Teachers’ opinions about the presentation of four ... for the first year students at HUI based in Thanh Hoa Province Aims of the study The study aimed at: - Evaluating "American Headway 1" in the terms of its methodology and practicality Specifically, ... appropriateness for the first year students' needs at HUI based in Thanh Hoa Province Research questions The research is carried out with an attempt to find out the answer to the following research...
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Radon and radium Concentrations in drinkable water supplies of the Thu Duc region in Ho Chi Minh city, Vietnam

Radon and radium Concentrations in drinkable water supplies of the Thu Duc region in Ho Chi Minh city, Vietnam

... Radon and Radium Concentrations in Drinkable Water Supplies of the Thu Duc Region in Ho Chi Minh City, Vietnam Names of the authors: Le Cong Hao, Huynh Nguyen Phong Thu, Nguyen Van Thang, and ... University of Science, Vietnam E-mail address of the corresponding author: lchao@hcmus.edu.vn Radon and Radium Concentrations in Drinkable Water Supplies of the Thu Duc Region in Ho Chi Minh City, Vietnam ... Le Quoc Bao Title: Radon and Radium Concentrations in Drinkable Water Supplies of the Thu Duc Region in Ho Chi Minh City, Vietnam Affiliation(s) and address(es) of the author(s): Nuclear Technique...
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Customer satisfaction and loyalty after service failure and recovery  a study in restaurant industry in ho chi minh city of vietnam

Customer satisfaction and loyalty after service failure and recovery a study in restaurant industry in ho chi minh city of vietnam

... CUSTOMER SATISFACTION AND LOYALTY AFTER SERVICE FAILURE AND RECOVERY A study in restaurant industry in Ho Chi Minh City of Vietnam In Partial Fulfillment of the Requirements of the Degree of ... evaluate the service failure recovery of restaurants in Ho Chi Minh City ? How does the customer satisfaction after service failure and recovery impact the loyalty level of customers with restaurants ... brands, in Ho Chi Minh City are always rated superior than other local restaurants in term of service quality and complaint handling This could be easily seen in the multinational fastfood restaurant...
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Determinants of customer satisfaction an empirical study in fast food franchises in ho chi minh city

Determinants of customer satisfaction an empirical study in fast food franchises in ho chi minh city

... restaurants become popular in any big city in Vietnam, particular in Ho Chi Minh city 1.2 Problem statement Fast food is growing fast and speedy in Vietnam especially in Ho Chi Minh city; however, ... DETERMINANTS OF CUSTOMER SATISFACTION AN EMPIRICAL STUDY OF FAST FOOD FRANCHISES IN HO CHI MINH CITY APPROVED BY Advisor APPROVED BY: Committee _ Nguyen Van Phuong ... quality and price in fast food industry in many other countries For instance, Ling et al (2011), conducting a survey with 200 Malaysian customers, evaluate and validate the determinants of the customer...
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Báo cáo

Báo cáo " Estimation of emission factors of air pollutants from the road traffic in Ho Chi Minh City " docx

... possibility of determining emissions not only from the engines, but also from evaporation of fuel However, it is not always possible to find a tunnel close or inside the city were the emissions ... (1) in which, C is the concentration of a particular pollutant in the street (g/m3 or mg/m3); E is the emission of the pollutant from road traffic in the street; F is a function describing the ... Comparison with the other studies in the world shows that the emission factors of NOx for MC in this study is not different with the study in Taiwan [17, 18] Similarly, the emission factors of NOx for...
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Báo cáo

Báo cáo " Research on the effect of urban expansion on agricultural land in Ho Chi Minh City by using remote sensing method " ppt

... uses the Landsat TM and ETM+ to extract the built‐up  land in the city and  evaluate  the change  of agricultural land under  urbanization in Ho Chi Minh City.   2. The study area  Ho Chi Minh City has  a  very  favorable  ... 61 (1995) 993.  [5] Institute of Economic Research and Department  of Culture  and  Information  of Ho Chi Minh City,   Economic  of Ho Chi Minh City ‐  30  year  construction  and  development  ... the whole  city,   the land transformation  was  realized  mainly  in the northern  part  of the city as  shown  by the results  from  remote sensing data.  Fig.  3  shows  that  the ...
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Doctor of philosophy thesis state manamgement in diversification of credit activities of commercial banks in ho chi minh city to the year of 2020

Doctor of philosophy thesis state manamgement in diversification of credit activities of commercial banks in ho chi minh city to the year of 2020

... selected the topic "State management in diversification of credit activities of commercial banks in Ho Chi Minh City to the year of 2020" for the subject of the thesis research The situation of related ... the commercial banks and to identify factors affecting the results of state manangement in diversification of credit activity of the commercial banks in HCM City to the year 2020; and (iii) To ... Management The national library, Hanoi FOREWORD Motivation of the Study Credit activity of the banks in general and of the join stock banks in the area of Ho Chi Minh City (HCMC) in particular...
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Marketing strategy of petrolimex gas JSC for bottled liquefied petrolium gas in Ho Chi Minh city 2012 to 2015

Marketing strategy of petrolimex gas JSC for bottled liquefied petrolium gas in Ho Chi Minh city 2012 to 2015

... affecting to switching brand and perceiving of customer toward to current marketing strategy of PGC  Interview form for expert interview (Appendix 1) Purpose: Finding the key factors affecting to ... competitor brand names; purchasing habit, and the perception of customer toward to current marketing strategy of Petrolimex Gas After understanding the actual situation of Petrolimex Gas marketing strategy ... to separating from their families in Ho Chi Minh, the number of household is forecasted to reach at 2millions in 2015 (Source HOREA – Ho Chi Minh Real estate Association) Just only for apartment...
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