A politeness strategy in expressing sympathy by american and vietnamese speakers

... theory and politeness in general and speech act of comfort and politeness in expressing sympathy in particular have been discussed Besides, this chapter has also compared sympathy and antipathy and ... internal and external modifications were analyzed Regarding the choice of strategies, the American preferred strategy and most while Vietnamese made use of...

Ngày tải lên: 02/03/2015, 14:17

... AMERICAN AND VIETNAMESE SPEAKERS (CHIẾN LƯỢC LỊCH SỰ TRONG VIỆC DIỄN ĐẠT SỰ CẢM THÔNG C A NGƯỜI MỸ VÀ NGƯỜI VIỆT NAM) MINOR MA THESIS Linguistics 60 22 15 Supervisor: Prof Assoc Tran Huu Manh, PhD HANOI, ... VIETNAM NATIONAL UNIVERSITY, HANOI UNIVERSITY OF LANGUAGES AND INTERNATIONAL STUDIES DEPARTMENT OF POST- GRADUATE STUDIES TA THI THANH HIEN A POLITENESS STRATEGY IN...

Ngày tải lên: 02/03/2015, 14:17

... by Vietnamese native speakers and the American speakers in order to fill in the gap in research in this area This study concentrates on answering the following questions: What politeness strategies ... also showed a variety of differences between Vietnamese speakers and Australian speakers It concludes that complaints can be realized in a great variety of f...

Ngày tải lên: 10/08/2015, 19:46

... restrained to verbal aspects of the act of expressing annoyance only No matter how important non-verbal aspects such as paralanguage and extra-language are, they are excluded within the study Only ... direct interviews The questionnaire includes main parts: Part was for getting general information on the informants, including nationality, age, gender, occupation and acquisition of...

Ngày tải lên: 02/03/2015, 14:20

... strategies of expressing annoyance verbally in English and in Vietnamese? (2) What are similarities and differences in the choice of strategies in verbal expressions of annoyance in English and ... for data analysis in the form of hand-outs and direct interviews The questionnaire includes main parts: Part was for getting general information on the informants...

Ngày tải lên: 10/08/2015, 19:46

... fundamental parts which appear in the majority of all the trailers analysed are orientation and complication Other parts such as abstract, coda and evaluation are optional parts The typical position ... Chapter 3: Features of Vietnamese movie trailers and a comparison between American and Vietnamese movie trailers …………………………………………… 3.1 Structure of Vietn...

Ngày tải lên: 02/03/2015, 14:17

... communication 28 Table 3: Apologizing strategies employed by English and Vietnamese speakers 34 Table 4: Frequency of the use of apologizing categories by English and Vietnamese speakers across ... the act of giving apology as a politeness strategy 10 native speakers of English and 10 Vietnamese people [5 native speakers of English and 10 Vie...

Ngày tải lên: 17/07/2015, 10:56

... Maximize Sales by Understanding How and Why Your Customers Buy Bill Stinnett Library of Congress Cataloging-in-Publication Data Stinnett, Bill Think like your customer : a winning strategy to maximize ... crucial than what is valuable and important to your customer is why it is valuable and important to them Asking questions in a way that helps your cus...

Ngày tải lên: 12/03/2014, 14:27

... Maximize Sales by Understanding How and Why Your Customers Buy Bill Stinnett Library of Congress Cataloging-in-Publication Data Stinnett, Bill Think like your customer : a winning strategy to maximize ... list and organization chart We should also make it a habit to monitor our customer' s press releases any time we are engaged in an active sales campaign Ch...

Ngày tải lên: 10/08/2014, 07:21

... wants a hassle, and most buyers are glad to pay a little more to avoid one Make sure your customers understand how simple and easy it is to work with you and your company You might also need to ... what your customer really wants and the reasons they want it It's all part of what most sales professionals would call qualification The value of sales qualification is in d...

Ngày tải lên: 10/08/2014, 07:21

... crucial than what is valuable and important to your customer is why it is valuable and important to them Asking questions in a way that helps your customers to clarify what is important to them ... satisfaction, ranging from a sharp edge on a plastic baby toy (poor product quality) to how long a customer has to stay 'on hold' when calling to place an order (poor...

Ngày tải lên: 10/08/2014, 07:21

... functional capabilities (i.e., the things that it can do) and then translating those capabilities into what it will enable our customer to We look at each of these functional capabilities and ask, ... now, try to learn what they have already done, are doing now, or are already planning to Figure 4. 6 shows an example of several strategies (in gray) that could be employed to achieve...

Ngày tải lên: 10/08/2014, 07:21

... may be able to ascertain what would be a logical and reasonable next step for them to take Years ago I heard a sales trainer say, 'You should ask for the order on every sales call.' Well, that's ... departments, such as manufacturing and accounting, have been overhauled with Total Quality Management (TQM), Six Sigma, and a host of other management philosophies, Sales and Marke...

Ngày tải lên: 10/08/2014, 07:21

... repeat business, and top-line revenues, ends up as an initiative to implement a Customer Relationship Management (CRM) system I always get worried when I hear a customer start to refer to a project ... reasons, by calling the CEO directly, but we can start as high up in the organization as we choose Using this approach, we can learn about the goals, objectives, and initiativ...

Ngày tải lên: 10/08/2014, 07:21

... psychology to learn what we want to know, too Your customer may have quite a number of milestones and hurdles in mind, such as a proposal, a demonstration, a presentation to executive management, ... receive a signed contract This plan defines all of the things that have to happen to get your customer all the way to point 'C.' This is vital Why would a custome...

Ngày tải lên: 10/08/2014, 07:21