FACTORS AFFECTING CUSTOMER LOYALTYIN THE VIETNAMESE TELECOMMUNICATION MARKET
... Another definition , perceived service quality is the result from the comparison of customers between perception about the services they have used and their expectations of customer about these ... p.335) Customers have to invest their effort to explain what their needs and requirements, suppliers will put their effort to examine these needs and requirements to satisfy their customers...
Ngày tải lên: 01/06/2015, 20:09
... report information 15 2.2 Audit of financial reports of listed companies in Vietnamese stock 16 audit quality of financial statements of listed companies in the Vietnamese market stock market ... and investors in the stock market expect view, in all material aspect, of the financial statements of the listed 1.3 Factors...
Ngày tải lên: 25/12/2015, 17:21
... analyze factors affecting customer loyalty in the mobile communications market in Hanoi, dissertation uses the experimental model of customer loyalty in the mobile communications market in Ho Chi Minh ... effectiveness of the factors affecting the customers loyalty in the mobile information services in the long term To accurately evaluate the factors...
Ngày tải lên: 23/08/2014, 02:02
FACTORS AFFECTING CUSTOMER TRUST IN ONLINE SHOPPING IN VIETNAM
... Ho Chi Minh City – Year 2012 UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of Business Tran Minh FACTORS AFFECTING CUSTOMER TRUST IN ONLINE SHOPPING IN VIETNAM ... Literature Review Trust in online shopping 1.1 Definition of trust in e-commerce Trust definition in Internet shopping is a quite complicated concept in e- commerce field Depen...
Ngày tải lên: 01/06/2015, 20:09
FACTORS AFFECTING CUSTOMER’S TRUST IN E-COMMERCE IN VIETNAM
... ECONOMICS HO CHI MINH CITY International School of Business Tran Huy Anh Duc FACTORS AFFECTING CUSTOMER’S TRUST IN E-COMMERCE IN VIETNAM ID: 60340102 MASTER OF BUSINESS (Honours) ... - What factors that affect customers' trust in e-commerce in Vietnam? - How is the relationship between these factors and customer’s trust in ecommerce? Which will influence c...
Ngày tải lên: 01/06/2015, 20:09
FACTORS AFFECTING CUSTOMER SATISFACTION IN GROUP BUYING IN VIETNAM
... quality of group buying and the influence of the measure to customer satisfaction - Analyze factors influencing customer satisfaction in group buying in Vietnam - - II LITERATURE REVIEW In this chapter, ... ECONOMICS HO CHI MINH CITY International School of Business Nguyen Thi My Chi FACTORS AFFECTING CUSTOMER SATISFACTION IN GROUP BUYING IN VIETNA...
Ngày tải lên: 01/06/2015, 20:20
A study of the factors affecting the capital structure of the companies listed on vietnam stock market
... (vi) Analyse the impact of managerial factors of the The thesis focuses on investigating factors affecting the Vietnamese companies on the capital structure; (vii) Propose the capital structure of ... capital components rather than a market based value Besides, there company’s capital structure Factors relating to the asymmetric could be other...
Ngày tải lên: 28/11/2014, 18:36
Factors affecting the motivation of Vietnamese technical english majors in their English studies
... meaning rather than the decoding of form, the interaction between the reader and the text rather than the graphic forms of the printed pages The readers proves his active role in the reading ... and the reading material in building meaning‖ What is more, meaning of the reading materials does not reside on the printed page, nor it is only in the head of t...
Ngày tải lên: 03/03/2015, 09:58
FACTORS AFFECTING JOB PERFORMANCE AN INVESTIGATION OF EMPLOYEES IN THE VIETNAMESE BANKING INDUSTRY
... Unfortunately, the demand of banking employees is forecasted to be in the down –trend in the next few years According to the point of view of specialists in banking industry, many banks will cut off the employees ... services of banks (See more information about Vietnamese Banking Industry in Appendix A) Among many industries, banking industry is o...
Ngày tải lên: 01/06/2015, 20:09
The factors affecting user?s satisfaction in using the Customer Management Information System at Vietnam?s Northern Power Corporation (NPC)
... management information in a shared database integrated into other systems such as financial accounting, revenues at the counter (QMS), power charge through the banking system (Banking), index recorded ... the Power Companies, and power sub-companies are using a Customer Management Information System (CMIS) for power production and sale management CMIS is re...
Ngày tải lên: 20/07/2015, 21:12
Customer satisfaction, return intention and word of mouth at the coffee bean tea leaf in the vietnamese market
... CUSTOMER SATISFACTION, RETURN INTENTION AND WORD- OFMOUTH AT THE COFFEE BEAN AND TEA LEAF IN THE VIETNAMESE MARKET In Partial Fulfillment of the Requirements of the Degree of MASTER OF BUSINESS ... Title of Thesis: Customer Satisfaction, Return Intention and Word- of- Mouth at The Coffee Bean & Tea Leaf in the Vie...
Ngày tải lên: 22/10/2015, 13:31
Factors affecting the level of cash holding of companies listed in vietnam stock market
... participate in the final thesis defense Approved by (Signed) PhD Duong Nhu Hung II FACTORS AFFECTING THE LEVEL OF CASH HOLDING OF COMPANIES LISTED IN VIETNAM STOCK MARKET In Partial Fulfillment of the ... related theories The main goal of this study is to present the result of each method and factors affecting the level of cash holdin...
Ngày tải lên: 23/10/2015, 11:38