A study on customer relationship management of ILA = Nghiên cứu về công tác quản trị quan hệ khách hàng của công ty ILA

... “one of the reasons to make the paragraphs consisting one sentence is due to the work of ordering the lay-out of a newspaper Otherwise, the one-sentence paragraphs are usually easier to read than ... methods and design of the study Part B is the main part of the study that consists of three chapters below • Chapter I focuses on the theories of the st...

Ngày tải lên: 02/09/2012, 11:12

... iii Abstract In an attempt to investigate Phuong Dong University s second- year students’ oral presentations difficulties in the classroom setting, the research was aimed at finding out: (1) the ... Teaching Oral Presentation Skills 15 v Chapter II: The study 18 2.1 An Overview of the Current Situation of Teaching and Learning Speaking at English Depa...

Ngày tải lên: 07/09/2013, 13:02

... lack of any ability on analyzing the news, especially on structural analyzing Trinh Thi Ha – K11C A study on the structural features of English news story Information of the newspaper is transported ... study on the structural features of English news story CHAPTER II: ANALASIS OF THE STRUCTURAL FEATURES OF ENGLISH NEWS STORY 2.1...

Ngày tải lên: 21/12/2013, 14:47

... CONCLUSION Summary of the findings: The findings of the whole study of application of group work in the speaking class of the 1st year students can be concluded in the following: a The advantages of ... improve speaking skill of 1st year students at FPT University, the researcher intends to investigate the current situation of us...

Ngày tải lên: 29/01/2014, 10:33

... presenting the introduction; developing the main body of the presentation; reinforcing the ideas outlined in the main body and presenting the conclusion In second language classrooms, oral presentations ... of 62 second- year majors of English at Phuong Dong University In addition to the questionnaire, informal discussions with the informants a...

Ngày tải lên: 29/01/2014, 10:43

... understands awareness and implementation, CSR reporting of CSR in a multinational company operating in Vietnam by asking respondents' understanding and opinion From conducting the research, it is able ... CSR in multinational companies operating in Vietnam With the growing of Vietnam economy, it has attracted many multinational companies to opera...

Ngày tải lên: 13/03/2014, 14:19

... types of costing method such as: traditional or absorption costing method, variable costing method, throughput costing method, and ABC costing method Changes in business environments requires a better ... variable costing method was used as the only and easiest way to calculate the costs This is because it is easy to accountants as well as managers and...

Ngày tải lên: 13/03/2014, 14:19

... electrons are emitted from the graphene tip creating an electron current that can be modulated on and off Fig Fabrication process of graphene sheets using a mechanical exfoliation method The graphene ... vacuum chamber, two tungsten tips were located on the graphene sample; one was contacted directly to the sample and grounded as a cathode, and the other was placed an arbi...

Ngày tải lên: 22/06/2014, 00:20

... Graduate School of Business Administration Thesis A Study on the relationship between service quality and customer satisfaction in Hanoi’s tourism Tran Hong Hanh May, 2014 A Study on the relationship ... on the relationship between service quality and customer satisfaction in Hanoi’s tourism with a hope to give some assessment on...

Ngày tải lên: 05/07/2014, 10:08

... be interesting to reveal the presence of incisures during the earliest stages of myelination and the initial expression of neurofascin in the incisure The cytoplasmic domains of neurofascin contain ... initial surge of neurofascin expression in oligoden- drocytes, there is a shift to a predominantly neuronal localization that persists into adulthood [1] Neurof...

Ngày tải lên: 07/08/2014, 14:23

... ngân hàng b Tài sản ngân hàng c Cả phương án d Không có câu 32 Khách hàng A dùng sổ tiết kiệm 1000USD mở ngân hàng để chấp khoản vay ngân hàng chấp nhận Kế toán theo dõi sổ tiết kiệm vào: a Tài ... tới ngân hàng người xuất để ngân hàng người nhập gửi cho người nhập Vì lý mà vận đơn hàng không thường chức sở hữu hàng hoá Vận đơn hàng không hãng hàng khô...

Ngày tải lên: 14/08/2014, 09:52

... obtained for situations 3, 4, 5, 6, and allow us to assess the effect of heritability and missing data on the number of loci needed for the BP evaluation to closely match the BLP evaluation For these ... adequate number of loci For situation 11, the correlation between the BP evaluation and the BLP evaluation was equal to 0.988 and thus FLM(3) was...

Ngày tải lên: 14/08/2014, 13:22

... situation of Customer relationship management at ILA (c) How to improve Customer relationship management at ILA 10 Significance By reviewing the theory of customer relationship management, this research ... information systematically and have the spare plans to avoid unexpected things 30 CHAPTER ANALYSIS AND ASSESMENT ON CUSTOMER RELATIONSHIP MANAGEMENT AT IL...

Ngày tải lên: 26/03/2015, 08:46

... A study on sales force management – the case of Toyota Giai Phong from 2002 to 2006 is aimed to study and propose solutions to improve sales force management at Toyota Giai phong and can be applied ... forces management Chapter 2: Analysis of sales forces management at Toyota Giai Phong Chapter 3: Solutions to improve sales fo...

Ngày tải lên: 26/03/2015, 08:48