use knowledge base articles to help your customers

... have to say (Content)  Drafting  Editing Checking grammar, punctuation, spelling (to make meaning clear)  Presenting READING/VIEWING  Enjoyment  Information  Meaning/understanding ... WRITING Range of Purposes Entertain Give information Persuade Explain Describe Give instructions Talking and Listening RANGE OF PURPOSES  Getting on with others  Finding out  Asking questio...

Ngày tải lên: 15/09/2013, 03:10

... Sydney Toronto 301 WAYS TO USE SOCIAL MEDIA TO BOOST YOUR MARKETING 8 TIP 6 Keep going Although the tools used to implement a social media campaign may be newer and shiner, using social media ... 301 WAYS TO USE SOCIAL MEDIA TO BOOST YOUR MARKETING 6 TIP 4 Track the e ect No matter how large or small your social media campaign is, y...

Ngày tải lên: 08/10/2013, 17:59

... get to specific areas of life and show you how to make positive changes in your health, your finances, your love life, and so on. This is a small book, because once you learn how to use affirmations, ... of life. You can change your life for the better. You already have the tools within you to do so. These tools are your thoughts and your beliefs. In this...

Ngày tải lên: 06/11/2013, 15:15

... freezer Susie Theodorou Photography by Deirdre Rooney Can I Freeze It? How to Use the Most Versatile Appliance in Your Kitchen ebooksdownloadrace.blogspot .in Raw Freeze 25 preparing chicken, pork, ... food is placed in appropriate freezer storage containers, try to avoid throwing it in the freezer at random. It is well worth making the time to p...

Ngày tải lên: 15/01/2014, 11:01

... http://www.inc.com/karl-and-bill /how- to- identify- your- target- customers. html?cid=em01015week39 How to Identify Your Target Customers The clock is ticking on our 20-minute business model. Today's task: ... next question to answer is: Who are our target customers and users? Running Lean Ash Maurya has developed a lean business model canvas that allows you to...

Ngày tải lên: 20/01/2014, 13:46

... foundation for ISO and CMM Project Management Maturity Models Jay M. Siegelaub, MBA, PMP Using PRINCE2 To Enhance Your PMBOK Guide đ Experience and Knowledge Base Copyright â2007 Global Knowledge Training ... required) tools, techniques or standards to do the work; how work is to be reviewed, checked and approved; how work is to be returned; and how issues, pro...

Ngày tải lên: 24/01/2014, 09:20

... inc.com http://www.inc.com/geoffrey-james /get- your- customers- to- sell- for- you -5- tips. html?cid=em01016week41 Get Your Customers to Sell for You: 5 Tips Use your website and social networking to generate easy -to- close referral ... you sell your product to other people. Capture the contact information for these customers, and you're well on y...

Ngày tải lên: 06/02/2014, 17:14

... 3909. For our opening hours go to www.hmrc.gov.uk or phone us TC600 Notes – for use from 6 April 2012 Getting your tax credits claim form right Use these Notes to help you YOUR PARTNER Enter a phone ... aim to get back to you about your claim within three weeks of getting it. If you have any changes to your circumstances after you have s...

Ngày tải lên: 15/02/2014, 14:20

... same time safeguard your personal privacy. 5. Keep your cool. Sharing lessons learned to help your business grow SOCIAL MEDIA TIPS 2 2 We have put this booklet together to share some of our ... worked together to create these 10 “rules.” We hope that you fi nd them helpful. Feel free to edit to suit your needs. Kodak’s social media policies Kodak ha...

Ngày tải lên: 21/02/2014, 21:20

... your brand online? 12 Sharing lessons learned to help your business grow SOCIAL MEDIA TIPS The social media landscape YouTube Wikipedia says: YouTube is a video sharing website on which users ... participate in social media? ã How can social media improve my business? ã How will social media be incorporated into my overall customer experience? Ans...

Ngày tải lên: 31/03/2014, 18:20

... you might need to downsize. FINANCIAL BOOSTER TIPS 33 Practical tips to help your business survive and prosper PLUS 20 BONUS TIPS ANDREW GRIFFITHS BOOST your business 101 ways to ALSO BY ANDREW ... GRIFFITHS 101 Ways to Market Your Business 101 Ways to Satisfy Your Customers 101 Ways to Advertise Your Business Secrets to Building...

Ngày tải lên: 28/06/2014, 12:20

... trying to say. The best way to do this is to repeat their argument back to them. You don’t have to agree. Saying “it sounds like this issue is very important to you” doesn’t mean that you have to ... purpose of your conversation. Don’t be distracted by side tracks. ã Suggestions for opening the conversation include: ‐ I’d like to talk to you about. . . ‐ I want to...

Ngày tải lên: 28/06/2014, 13:20

... available to everyone by capturing it in a KB article. Create a repository of KB articles that your customer service team can use when they’re working with customers to help answer ... about your product or service. A key benefit of a well-organized knowledge base is that it makes your service team more efficient and helps improve customer satisfacti...

Ngày tải lên: 20/10/2014, 14:47