information technology outsourcing transactions process strategies and contracts 2nd ed phần 3 potx

... AM 119 CHAPTER 3 NEGOTIATIONS: STRATEGY AND PROCESS 3. 1 INTRODUCTION 119 3. 2 NEGOTIATING PROCESS 121 3. 3 EXPOSURE ANALYSIS 125 3. 4 PEOPLE NEGOTIATE, NOT COMPANIES 126 3. 5 NEGOTIATING STRATEGY 127 3. 1 INTRODUCTION The ... AM 4 .3 Key Contract Issues 139 gies and/ or technology to be introduced by the outsourcing vendor are compati- ble. The parties will also need t...

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... Amendments 2 43 31.11 Survival 2 43 31.12 Third-Party Beneficiaries 2 43 31. 13 Governing Law 2 43 31.14 Sole and Exclusive Venue 2 43 31.15 Covenant of Further Assurances 244 31 .16 Negotiated Terms 244 31 .17 ... 241 31 . 03 Counterparts 242 31 .04 Relationship 242 31 .05 Consents, Approvals, and Requests 242 31 .06 Severability 242 31 .07 Waivers 242 31 .08 Remedies Cumu...

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... of the Outsourcing Contract 37 5 7.6 Stay Incentives 37 6 Chapter 8 Information Privacy and Security Issues 38 3 8.1 Introduction 38 4 8.2 Selected Information Privacy Laws 38 5 (a) Background 38 5 (b) ... Overview 133 4.2 Use of Attorneys 135 4 .3 Key Contract Issues 136 (a) Structure of the IT Outsourcing Agreement 137 (b) Scope of Services 137 (c) Term 138 (d) Transi...

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... staff/service the account, and information regarding all key employees to be assigned to the Customer account. 3. 3 RESOURCES. 3. 3.1 Document your company’s [U.S.] [global] presence and approach to management ... will need to be prepared. The strategy may differ, and become more complicated, for multisite and international transactions. The customer will need to ensure that empl...

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... rights. 31 .08 REMEDIES CUMULATIVE. No right or remedy herein conferred upon or reserved to either Party is intended to be exclusive of any other right or remedy, and each and every right and remedy ... Customer [or an Approved Service Provider], [(ii) only be operated on equipment owned or leased by Customer which is located on Customer’s premises] and (iii) only be Used in connecti...

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... businesses • Information provided regarding new products and services BUSINESS RELATIONSHIP • Ability to breed confidence based on professionalism and knowledge of industry and business • Understanding ... Fixed-Fee and Rate-Based Pricing. A combination of fixed-fee and rate-based pricing is the most common type of pricing structure. Those services that can be described in detail...

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... accused of improperly obtaining information 31 . 18 U.S.C. §§ 2510-2521, 2701-2711, 31 21 -31 27. 32 . 18 U.S.C. § 2701. 33 . 18 U.S.C. 2511. 34 . 18 U.S.C. § 1 030 . 35 . See, for example, In re Double-Click ... strict and meticulous processes. Before outsourcing and delegating its obligations, an entity covered by COPPA must ensure that the vendor will understand the procedure...

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... technol- ogies/processes? Will ongoing IT costs be reduced as a result of imple- menting the new technologies/processes. Will any non-IT costs be reduced? Is the cost of the new technology/ process, warranted ... dispersed and distinct IT organizations and resources throughout its company or organization, to standardize systems and processes and information output across the compa...

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... Hosting and Reporting Services and the Support Services, if applicable. “User Information means the data and information inputted by the Autho- rized User Representatives and processed using ... Documents 2. Financial Documents 3. Financing Documents 4. Process for Handling Customer Contracts 5. Process for Handling Vendor/Supplies Contracts 6. Legal Terms and Condition...

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... all tasks requested by Customer that are included in the Transition Services and any projects requested by Cus- tomer for information technology and information technology- related services. Vendor ... Customer and Customer’s clients, and (3) Customer-owned or -licensed documentation, configurations, manuals, and other information and work product [in accordance with Sect...

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