... concepts, 25–27 knowledge vs. information vs.data, 10– 13 legacy data issues, 33 legal issues, 31 , 187life cycle, 84, 87–109limitations, 28 34 list of leadership roles, 43 44list of potential ... limitations, 1 63 164role of change, 26role of leadership, 25role of technology, 26, 41–42,92– 93, 111– 133 , 187–188steps in enabling programs, 138 –151storage issues, 14types and sources of information,9–10as ... (APQC) One of the leadingindustry groups in the area of Knowledge Management. APOC iscredited with kick-starting the application of Knowledge Management in business.Application A software program...