ESSENTIALS of Balanced ScorecardMohan phần 4 potx

... useful information that improves accountability. 6 68 ESSENTIALS of Balanced Scorecard 42 39_P- 04. qxd 3/11/ 04 9:13 AM Page 68 42 39_P- 04. qxd 3/11/ 04 9:13 AM Page 76 Know your enemy • Understand their ... strategy. Operational excel- 64 ESSENTIALS of Balanced Scorecard 42 39_P- 04. qxd 3/11/ 04 9:13 AM Page 64 That would mean we cannot do BSC before we satisfy the co...

Ngày tải lên: 14/08/2014, 09:21

... for a long time • Train and develop their people 98 ESSENTIALS of Balanced Scorecard 42 39_P-06.qxd 3/11/ 04 9:13 AM Page 98 84 ESSENTIALS of Balanced Scorecard • Find the key influencers and influencers ... so many people are cynical of canned change programs and distrustful of the “change wienies” sent to administer 88 ESSENTIALS of Balanced Scorecard 42 39_P-06.q...

Ngày tải lên: 14/08/2014, 09:21

... purchase. • Visit the office of your sales representative and see what the rep’s environment is in the hierarchy of sales. 186 ESSENTIALS of Balanced Scorecard 42 39_P-10.qxd 3/11/ 04 9:11 AM Page 186 Understand ... also test values and thresholds. Report Mining 42 39_P-10.qxd 3/11/ 04 9:11 AM Page 179 1 74 ESSENTIALS of Balanced Scorecard EXHIBIT 10.2 Trade-Offs of Eac...

Ngày tải lên: 14/08/2014, 09:21

... 20 04 658 .4 012—dc22 200302 740 2 Printed in the United States of America 109876 543 21 42 39_P-00-FM 3/11/ 04 2:35 PM Page iv ESSENTIALS of Balanced Scorecard Mohan Nair John Wiley & Sons, Inc. 42 39_P-00-FM ... Inc. 42 39_P-00-FM 3/11/ 04 2:35 PM Page iii ESSENTIALS of Balanced Scorecard 42 39_P-00-FM 3/11/ 04 2:35 PM Page xix 42 39_P-00-FM 3/11/ 04 2:35 PM Page...

Ngày tải lên: 14/08/2014, 09:21

... are • (a1, a2, a4) • (a4, a5, a8) • (a4, a9, a7) where a = key activity like “provide contact management at lowest cost” 8 ESSENTIALS of Balanced Scorecard 42 39_P-01.qxd 3/11/ 04 9: 14 AM Page 8 the ... effort of senior management is to cut anything that 14 ESSENTIALS of Balanced Scorecard 42 39_P-02.qxd 3/11/ 04 2:36 PM Page 14 Exhibit 1.2 illustrates such a strategy w...

Ngày tải lên: 14/08/2014, 09:21

... quality of your output before an outcome appears. For example, software engineering processes can be rather com- 44 ESSENTIALS of Balanced Scorecard 42 39_P-03.qxd 3/11/ 04 2:35 PM Page 44 John ... fitness of sources. 34 ESSENTIALS of Balanced Scorecard 42 39_P-03.qxd 3/11/ 04 2:35 PM Page 34 change efforts. 10 We had discussed that the true measure of strategy is...

Ngày tải lên: 14/08/2014, 09:21

... the fabric of an organization and has the following characteristics: • A way of doing business • A regiment 1 14 ESSENTIALS of Balanced Scorecard 42 39_P-07.qxd 3/11/ 04 9:12 AM Page 1 14 • Being ... phases. 130 ESSENTIALS of Balanced Scorecard 42 39_P-07.qxd 3/11/ 04 9:12 AM Page 130 James Collins and Jerry Porras, authors of Built to Last: Successful Habits of Visi...

Ngày tải lên: 14/08/2014, 09:21

... be politically correct in the invi- tation list. 142 ESSENTIALS of Balanced Scorecard 42 39_P-08.qxd 3/11/ 04 2:35 PM Page 142 150 ESSENTIALS of Balanced Scorecard Model Building Tricks When it ... that she can understand where her opinion stood with respect to 144 ESSENTIALS of Balanced Scorecard 42 39_P-08.qxd 3/11/ 04 2:35 PM Page 144 • Look for the more enthusias...

Ngày tải lên: 14/08/2014, 09:21

... introduc- tion of Balanced Scorecard methodology. 3 Performance 210 ESSENTIALS of Balanced Scorecard 42 39_P-12.qxd 3/11/ 04 9:10 AM Page 210 198 ESSENTIALS of Balanced Scorecard EXHIBIT 11 .4 View the ... enthusiasm of BSC gathers steam and engulfs the organi- zation in measurement and management methods, the ultimate aim of 2 14 ESSENTIALS of Balanced Scorecard...

Ngày tải lên: 14/08/2014, 09:21

... designs FO 40 50 60 Reactor opt D, TR VR 2 ctl TJ FJ AH DR 20 17 I5 126.76 130.63 I 34. 90 43 1.9 593.6 744 . I 0.3233 0. 248 5 0. I980 0.5325 0.55 14 0.5 548 95.22 96. 94 98.85 66 .43 82. I2 95 .46 265.6 ... 1 30 35 40 45 50 55 _ 60 65 70 75 ; Heavy recycle B, 320 240 340 2201 30 35 40 4s 50 55 70 75 Heavy recycle B, i -3 870 860 850 3 840 8 G 830 u” s 820 810 800 I I I...

Ngày tải lên: 24/07/2014, 07:21