... a balanced set of perspectives and themodel will break down. BSC is the digestive tract with strategy as its food. 73 Mission, Vision, Values4 239 _P-04.qxd 3/ 11/04 9: 13 AM Page 73 4 239 _P- 03. qxd ... informationthat improves accountability.668 ESSENTIALS of Balanced Scorecard4 239 _P-04.qxd 3/ 11/04 9: 13 AM Page 684 239 _P-04.qxd 3/ 11/04 9: 13 AM Page 76Know your enemy•Understand their ... Values4 239 _P-04.qxd 3/ 11/04 9: 13 AM Page 6580 ESSENTIALS of Balanced ScorecardQsent Keeps Scorecards SimpleQsent (www.qsent.com), the leader in accurate contact information, isembarking on Balanced...