ESSENTIALS of Balanced ScorecardMohan phần 3 pot

... fitness of sources. 34 ESSENTIALS of Balanced Scorecard 4 239 _P- 03. qxd 3/ 11/04 2 :35 PM Page 34 change efforts. 10 We had discussed that the true measure of strategy is successful implementation of ... new products • Number of returns • Percentage claims ratio (insurance company) 52 ESSENTIALS of Balanced Scorecard 4 239 _P- 03. qxd 3/ 11/04 2 :35 PM Page 52 46 E...

Ngày tải lên: 14/08/2014, 09:21

... a balanced set of perspectives and the model will break down. BSC is the digestive tract with strategy as its food. 73 Mission, Vision, Values 4 239 _P-04.qxd 3/ 11/04 9: 13 AM Page 73 4 239 _P- 03. qxd ... information that improves accountability. 6 68 ESSENTIALS of Balanced Scorecard 4 239 _P-04.qxd 3/ 11/04 9: 13 AM Page 68 4 239 _P-04.qxd 3/ 11/04 9: 13 AM Page 76 Know...

Ngày tải lên: 14/08/2014, 09:21

... for a long time • Train and develop their people 98 ESSENTIALS of Balanced Scorecard 4 239 _P-06.qxd 3/ 11/04 9: 13 AM Page 98 84 ESSENTIALS of Balanced Scorecard • Find the key influencers and influencers ... many people are cynical of canned change programs and distrustful of the “change wienies” sent to administer 88 ESSENTIALS of Balanced Scorecard 4 239 _P-06.qxd...

Ngày tải lên: 14/08/2014, 09:21

... sense of awareness of the new reality and not be imprisoned by the present reality? 136 ESSENTIALS of Balanced Scorecard 4 239 _P-08.qxd 3/ 11/04 2 :35 PM Page 136 Success Factor Two: Understand the Balanced Scorecard ... education and pilot phases. 130 ESSENTIALS of Balanced Scorecard 4 239 _P-07.qxd 3/ 11/04 9:12 AM Page 130 James Collins and Jerry Porras, authors o...

Ngày tải lên: 14/08/2014, 09:21

... purchase. • Visit the office of your sales representative and see what the rep’s environment is in the hierarchy of sales. 186 ESSENTIALS of Balanced Scorecard 4 239 _P-10.qxd 3/ 11/04 9:11 AM Page ... also test values and thresholds. Report Mining 4 239 _P-10.qxd 3/ 11/04 9:11 AM Page 179 174 ESSENTIALS of Balanced Scorecard EXHIBIT 10.2 Trade-Offs of Each Data Source Gat...

Ngày tải lên: 14/08/2014, 09:21

... Page iv ESSENTIALS of Balanced Scorecard Mohan Nair John Wiley & Sons, Inc. 4 239 _P-00-FM 3/ 11/04 2 :35 PM Page iii ESSENTIALS of Balanced Scorecard 4 239 _P-00-FM 3/ 11/04 2 :35 PM Page xix 4 239 _P-00-FM ... Scorecard 1 93 12 Eleven Deadly Sins of Balanced Scorecard 207 13 The Ultimate Partnership: Balanced Scorecard and Performance Management 217 Endnotes 227...

Ngày tải lên: 14/08/2014, 09:21

... balance of financial and nonfinancial perspectives. The outcome of this process is 3 Overview 4 239 _P-01.qxd 3/ 11/04 9:14 AM Page 3 Often, the customers of today may not be the desired customers of ... effort of senior management is to cut anything that 14 ESSENTIALS of Balanced Scorecard 4 239 _P-02.qxd 3/ 11/04 2 :36 PM Page 14 Exhibit 1.2 illustrates such a strategy...

Ngày tải lên: 14/08/2014, 09:21

... sort through the challenges and can also focus the or- 138 ESSENTIALS of Balanced Scorecard 4 239 _P-08.qxd 3/ 11/04 2 :35 PM Page 138 161 Treat Balanced Scorecard as a Project EXHIBIT 9.2 Phases Requirements Data ... catch 158 ESSENTIALS of Balanced Scorecard 4 239 _P-09.qxd 3/ 11/04 9:12 AM Page 158 • Strive to make the process fun instead of boring, creative in- stead...

Ngày tải lên: 14/08/2014, 09:21

... with the introduc- tion of Balanced Scorecard methodology. 3 Performance 210 ESSENTIALS of Balanced Scorecard 4 239 _P-12.qxd 3/ 11/04 9:10 AM Page 210 198 ESSENTIALS of Balanced Scorecard EXHIBIT ... new market data and balanced information now exists to awaken the teams. Strategy must remain. 2 13 Eleven Deadly Sins of Balanced Scorecard 4 239 _P-12.qxd 3/ 11/04 9...

Ngày tải lên: 14/08/2014, 09:21

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Ngày tải lên: 23/07/2014, 19:21