ESSENTIALS of Business Process Outsourcing 2005 phần 3 ppt
ESSENTIALS of Business Process Outsourcing 2005 phần 3 ppt
... effective management of outsourcing projects will almost always require a team structure. 36 ESSENTIALS of Business Process Outsourcing 437 7_P-02.qxd 1 /31 /05 12 :31 PM Page 36 45 Identifying and ... consists of “those capabilities that permit the firm to make the 48 ESSENTIALS of Business Process Outsourcing 437 7_P-02.qxd 1 /31 /05 12 :31 PM Page 48 A Three-Ti...
Ngày tải lên: 14/08/2014, 04:21
ESSENTIALS of Business Process Outsourcing 2005 phần 4 pptx
... primary characteristics of the BPO buyer—vendor relationship (Exhibit 3. 4). 80 ESSENTIALS of Business Process Outsourcing 437 7_P- 03. qxd 1 /31 /05 12 :32 PM Page 80 79 Identifying and Managing the Costs of BPO How ... mutual exchange of knowledge. Strategic 68 ESSENTIALS of Business Process Outsourcing 437 7_P- 03. qxd 1 /31 /05 12 :32 PM Page 68 67 Identifying a...
Ngày tải lên: 14/08/2014, 04:21
ESSENTIALS of Business Process Outsourcing 2005 phần 5 ppt
... become increasingly disoriented amid the chaos of the combined entity. For 90 ESSENTIALS of Business Process Outsourcing 437 7_P- 03. qxd 1 /31 /05 12 :32 PM Page 90 In addition to these, other factors ... vendor review and selection process for buyers and vendors alike. 98 ESSENTIALS of Business Process Outsourcing 437 7_P-04.qxd 1 /31 /05 12 :34 PM Page 98 example, t...
Ngày tải lên: 14/08/2014, 04:21
ESSENTIALS of Business Process Outsourcing 2005 phần 7 pptx
... understanding of basic change manage- ment principles, and recognition of the numerous change-induced issues 136 ESSENTIALS of Business Process Outsourcing 437 7_P-05.qxd 1 /31 /05 12 :35 PM Page 136 elimination ... a means of judging the extent of the performance downturn and helping determine if intervention is required. 152 ESSENTIALS of Business Process Outsou...
Ngày tải lên: 14/08/2014, 04:21
ESSENTIALS of Business Process Outsourcing 2005 phần 8 pptx
... Technology 17 (2002): 33 –42. 172 ESSENTIALS of Business Process Outsourcing 437 7_P-05.qxd 1 /31 /05 12 :35 PM Page 172 Buyer’s Responsibilities The BPO buyer’s responsibilities to manage the outsourcing partner ... improvements in other business units. Of course, this risk can be mitigated through a deep, 176 ESSENTIALS of Business Process Outsourcing 437 7_P-06.q...
Ngày tải lên: 14/08/2014, 04:21
ESSENTIALS of Business Process Outsourcing 2005 phần 10 ppt
... issues, 27 30 , 85 types of, 23 27 Business processes, 42, 43, 50, 52. See also Core competencies Business risk. See Risks Business specialization, 21– 23 Business strategy, 35 , 49 Business- to -business ... possibility of war 218 ESSENTIALS of Business Process Outsourcing 437 7_P-07.qxd 1 /31 /05 12 :39 PM Page 218 Software infrastructure (Cont.) middleware, need fo...
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ESSENTIALS of Business Process Outsourcing 2005 phần 1 ppsx
... Series. HD 236 5.D84 2005 658.4′058—dc22 2004025808 Printed in the United States of America 1098765 432 1 437 7_P-00(FM).qxd 1 /31 /05 12:42 PM Page iv ESSENTIALS of Business Process Outsourcing 437 7_P-00(FM).qxd ... a few of the processes that organizations of all sizes have been able to outsource to others who specialize in those 2 ESSENTIALS of Business Process...
Ngày tải lên: 14/08/2014, 04:21
ESSENTIALS of Business Process Outsourcing 2005 phần 2 pps
... (October 7, 2002): 1. 30 ESSENTIALS of Business Process Outsourcing 437 7_P-01.qxd 1 /31 /05 12 :30 PM Page 30 437 7_P-01.qxd 1 /31 /05 12 :30 PM Page 32 tion. However, in today’s world of ever-changing technology ... put 12 ESSENTIALS of Business Process Outsourcing 437 7_P-01.qxd 1 /31 /05 12 :30 PM Page 12 4, Benjamin Beasley-Murray, Business Process Outsour...
Ngày tải lên: 14/08/2014, 04:21
ESSENTIALS of Business Process Outsourcing 2005 phần 6 ppsx
... record of protecting these rights, BPO buyers who rely on the laws do so at their peril. 11 126 ESSENTIALS of Business Process Outsourcing 437 7_P-04.qxd 1 /31 /05 12 :34 PM Page 126 Because of the ... governance team. 118 ESSENTIALS of Business Process Outsourcing 437 7_P-04.qxd 1 /31 /05 12 :34 PM Page 118 process. If possible, the buyer should implement service-lev...
Ngày tải lên: 14/08/2014, 04:21
ESSENTIALS of Business Process Outsourcing 2005 phần 9 pdf
... collaborative nature of the 192 ESSENTIALS of Business Process Outsourcing 437 7_P-06.qxd 1 /31 /05 12:40 PM Page 192 Making the Buyer–Vendor Connection In addition to the details of software and database ... countries. 3 200 ESSENTIALS of Business Process Outsourcing 437 7_P-07.qxd 1 /31 /05 12 :39 PM Page 200 8. Daniela Grigori, Fabio Casati, Malu Castellanos, Umes...
Ngày tải lên: 14/08/2014, 04:21