... 82equality 28events 39 71 expectations 31fat 37 8fears 47 9, 83–6fi sh 25–8focus 28–9, 31following up 27, 75 –6getting out 68 71 goals 43–6, 74 grass 76 7 green grass 76 7 groups/individuals ... referrers 176 7 scripts, jelly-free 162 75 staff 162, 172 –3steps 153suppliers 160–1, 168 70 tennis teams 161, 170 –2winning business 140 77 relationships, networking 32–3, 76 –9relevant communications ... communications 7 8required info, AFTERs 12– 17 reticular activator, networking 31, 32rewarding referrers 176 7 right room, networking 23–4, 86 7 RITES, AFTERs 110rulescommunications 12– 17 referrals,...