... learning: described, 10 6 10 7; future needs in designand delivery of, 12 8 13 0; growinginterest/investment in, 10 4 10 6;guidelines for improving, 10 7, 10 8t 11 1t, 11 2 12 2, 12 6 12 8;guidelines for offering ... design-ing programs, 11 2 11 3; 3: en-hance learning experience withgraphics/text, 11 3 11 4; 4: in- clude learning games, 11 4 11 5;300 SUBJECT INDEXGueutal.bindsub 1/ 13/05 10 :43 AM Page 300TEAM LinG ... trainees and facilitators, 11 7 11 9; 8: train learners oncomputer basics before offeringcomputer-based training, 11 9– 12 0; 9: supplement with otherforms of instruction, 12 0 12 1; 10 :offer trainees...