Selling to Anyone Over the Phone phần 10 potx
Selling to Anyone Over the Phone phần 10 potx
... can’t see boredom or excitement over the phone, so you
need to listen carefully to the customer’s tone and pause frequently
to pull the customer’s comments into the conversation.
V ס Verify that ... Selling to Anyone Over the Phone
another customer has enjoyed by conducting business with you. Cus-
tomers are much better informed today than they used to be. Buyer...
Selling to Anyone Over the Phone phần 1 potx
... the
old-fashioned telephone can in effect be ‘ the most important selling
tool’’ in today’s hectic environment.
SellingtoAnyoneOverthePhonesuccessfully conveys how the
phone is critical to a sales person’s ... making the same old calls to the same old cus-
tomers?
If you answered yes to any of these questions, then the tools on the
following pages are for you. The lik...
Selling to Anyone Over the Phone phần 2 doc
... getting them to speak with you on the
phone. This allows you to get into the game, so that you have
the potential to make a sale.
To do this, you need to retrain your mind to be quiet, to concentrate
and ... 12:00:49 PS
22 Selling to Anyone Over the Phone
enough of the hit-and-run brand of selling and are refusing to even
take calls from anyone not bel...
Selling to Anyone Over the Phone phần 3 ppt
... plan to say to them over they phone. If you don’t,
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11375$ $CH3 06-02-05 12:00:59 PS
48 Selling to Anyone Over the Phone
The Kind Customer
The keywords used to describe this type of customer ... PS
44 Selling to Anyone Over the Phone
they are probably writing it down and will check your figures
after you have hung up!
The Energized Customer
The...
Selling to Anyone Over the Phone phần 5 docx
... PS
86 Selling to Anyone Over the Phone
phone selling is not just a matter of getting up and dialing from a list
all day; you are not paid for the number of times you dial the phone.
You are paid to ... avoid the extra movements required to reposition the body
to use only the dominant hand. (Another reason to invest in a
hands-free headset!)
The Payoff
Whate...
Selling to Anyone Over the Phone phần 6 docx
... 103
11375$ $CH6 06-02-05 12:01:34 PS
100 Selling to Anyone Over the Phone
matter, thank-yous seem to be falling out of our interactions alto-
gether these days. For this reason, if for no other, ... the game of phone selling. Nowhere in the customer’s job descrip-
tion is the phrase ‘‘entertain calls from salespeople.’’ That’s too bad.
The reality is customers hav...
Selling to Anyone Over the Phone phần 7 docx
... different to a customer and affect your
ability to listen to the subtleties in the call. In addition, these subtle
changesinyourtoneandinflectionareheardbythecustomeronthe
other end, thereby impeding ... one attempts to outdo another. In a duet,
like the one from the musical mentioned here, the two singers soon
stop the back-and-forth of separate lines and begin to sing t...
Selling to Anyone Over the Phone phần 9 pot
... is too long, especially over the phone, and
the salesperson just risked the customer checking out. Since they
can’t see you, customers have to focus harder to understand you.
Long spiels are too ... $CH9 06-02-05 12:01:56 PS
158 Selling to Anyone Over the Phone
To Handle Keep your emotions in check. Use facts to respond to ob-
jections. Do not talk down to thi...
selling to anyone over the phone
... value for the time the customer allots for the call. Cus-
tomers today are willing to trade you time for solutions or additions
to their bottom line. ey are not willing, however, to have their busy
day ... Selling to Anyone Over the Phone
Apply New Tactics for New Times
Whether you have always been in phone sales or have recently been
pulled in from the road to...
Selling to Anyone Over the Phone ppt
... in your phone diction.
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11375$ $CH1 06-02-05 12:00:50 PS
32 Selling to Anyone Over the Phone
to you. On the telephone, you won’t be able to tell if the customer is
listening to you, checking ... 12:00:51 PS
Selling to Anyone
Over the Phone
PAGE iii
11375$ $$FM 06-02-05 12:00:05 PS
2 Selling to Anyone Over the Phone
effective in person a...
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