Achieving Excellence in Medical Education - part 1 pot
HANDBOOK OF CRM: Achieving Excellence in Customer Management Part 1 potx
... 2006(%) Hardware maintenance and support (%) 1 279988 7 Software maintenance and support (%) 32 16 12 19 18 15 14 Consulting (%) 30 8 11 13 15 15 13 Development and integration (%) 31 9 13 15 16 17 14 Education ... and training (%) 29 7 12 10 17 18 10 Management services (%) 21 14 17 18 17 17 16 Business process and transaction (%) 29 13 20 20 22 23 18...
Ngày tải lên: 01/07/2014, 14:20
HANDBOOK OF CRM: Achieving Excellence in Customer Management Part 5 potx
... their personal informa- tion and to view order status information and service requests. They The information management process 2 71 HCRM-Ch05.qxd 9 /16 /05 10 : 51 Page 2 71 Chapter 5 The information management process The ... status enquiring. The incor- poration of forecasting and reporting tools ensures that customer information is accurate and up-to-date, which enhances sales forecas...
Ngày tải lên: 01/07/2014, 14:20
HANDBOOK OF CRM: Achieving Excellence in Customer Management Part 6 potx
... experience ratings 0 12 345678 910 111 213 5 10 15 20 25 Week 12 345678 910 111 2 Week Telewest churn Target % Churn Churn 12 % Target Target Installs Customers Additions (#) (#) (£) (£) (£) Value of existing customers Jan ... as indi- cated by the magnifying glass symbol. 312 Handbook of CRM: Achieving Excellence in Customer Management HCRM-Ch06.qxd 9 /16 /05 10 :58 Page 312...
Ngày tải lên: 01/07/2014, 14:20
HANDBOOK OF CRM: Achieving Excellence in Customer Management Part 7 pot
... important departments’. 12 A good starting point in achieving better cross-functional integra- tion is to surface the different views of functional departments held within the organization using a ... continue with discrete steps of no more than three months ᭺ continue looking for low risk, quick wins ● Manage ongoing project ᭺ continue delivery ᭺ continue monitoring and reporting ᭺ con...
Ngày tải lên: 01/07/2014, 14:20
Advances in PID Control Part 1 pot
... simulation of the first- order-plus-dead-time systems using local and remote identification in a corporate network. In Chapter 13 a PID application in real-time locating system is described. ... terms T n (s)=T 1 (s)+T 2 (s), (9) = 1 s 2 + 2ζs + 1 + 1 aζ s s 2 + 2ζs + 1 , (10 ) where T 1 (s) can be viewed as the original term with no added zeros, and T 2 (s) is introduced...
Ngày tải lên: 19/06/2014, 12:20
Recent Advances in Vibrations Analysis Part 1 potx
... the boundary 11 1r CRC (2.27) However, recalling 11 1 CrC from Eq. (2.24), it can be found that 11 1 (1) 0 r rR C (2.28) For nontrivial solutions, 11 () 1 0 r Fs rR ... ir R il R il C nl R n C (1) ir C 1 C (1) ir R (1) il R (1) ir C (1) i f n C n i 1i 1 C 1 ir C 1r R X Preface commonly used mainten...
Ngày tải lên: 19/06/2014, 19:20
Advances in Spacecraft Technologies Part 1 pot
... 10 -1 10 0 10 1 10 2 -1 5 -1 0 -5 0 dB Frequency, Hz 10 -1 10 0 10 1 10 2 -2 00 -1 00 0 Φ, deg Frequency, Hz Fig. 39. Bode diagram in X direction 10 -1 10 0 10 ... 10 -1 10 0 10 1 10 2 -6 -4 -2 0 dB Frequency, Hz 10 0 10 1 10 2 - 200 - 10 0 0 Φ, deg Frequency, Hz Fig. 40. Bode diagram in Y d...
Ngày tải lên: 20/06/2014, 06:20
Advances in Robot Manipulators Part 1 pot
... Chung-Hsing Rd., Chutung, Hsinchu, 310 , Taiwan, R.O.C. (Tel: +88 6-3 -5 9 1- 8 630/Fax:+88 6-3 -5 913 607 ,E-mail: D92034 01@ mail.ntust.edu.tw). A. C. Huang is with the Department of Mechanical Engineering, ... Seow-choen, F. & Davies, B. L. (19 98). Automa- tion of colonoscopy, part one: Locomotion and steering aspects in automation of colonoscopy, IEEE Engineering in...
Ngày tải lên: 21/06/2014, 06:20
Methods and Techniques in Urban Engineering Part 1 pot
... rate 18 72 31, 385 - 10 ,11 2,0 61 4 .1 2.0 18 90 64,934 - 14 ,333, 915 14 .0 1. 9 19 00 239,820 - 17 , 318 ,556 4.5 2.9 19 20 579,033 - 30,635,605 4.2 1. 5 19 40 1, 326,2 61 94.9 41, 236, 315 5.2 2.3 19 50 2 ,19 8,096 ... rate 18 72 31, 385 - 10 ,11 2,0 61 4 .1 2.0 18 90 64,934 - 14 ,333, 915 14 .0 1. 9 19 00 239,820 - 17 , 318 ,556 4.5...
Ngày tải lên: 21/06/2014, 07:20