... 36telephone user interfaces, 37touch interfaces, 36TUI (text user interface) , 30-31types of, 27-28Web interfaces, 32- 35 user profile in requirements analysis, 73 user surveys, 228users. See also user ... statistics, 241 design myths (Web sites), 202-203 design team, 228 design, testing, and development phase (UEL),73- 75 design. See Goal-Directed Design Process; user interface design designersconstraints ... 147- 152 , 156 - 159 evaluating, 154 expectations of, 1 65 identifying needs of, 1 65 prioritizing, 154 - 156 requirements, obtaining, 164-166persuasion process in sales, 148photographs for personas, 154 PHP,...