THE CHALLENGERS POCKET BOOK phần 7 doc

... leading the group astray. Applaud their courage in standing up for their opinions and constantly ask them for negative comments so as to get both sides of the argument out in the open. (When the ... trouble understanding) to ask their neighbour. Say, with a smile, that you don't mind them whispering to each other as long as they are discreet! 63 CHALLENGERS THE YAWNER/SLEEPER...

Ngày tải lên: 07/08/2014, 19:22

... feel the need to criticise others, then treat them in the way you would like to be treated. ● Only criticise behaviour the person can change ● Be as specific as you can ● Be able to give other ... briefly my position and the reasons for it ’ If there is going to be any sensible discussion, the other person has to let you put your case. If they are not prepared to listen then you ar...

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... forthcoming, propose that they either stay but not slow down the others with remarks or questions, or leave with the justification that they were wrongly selected to attend. 51 CHALLENGERS THE STARMAKER Confrontation During ... you feel they are dropping behind the other participants (quite often it's because they have less experience or a different educational background from...

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... enough to make you realise that: a) if they say no, they are unlikely to reject you personally, and b) if they do want to reject you then the price of their friendship is too high anyway 13 THREE ... rejection This is the extreme version of fear of upsetting others. If we upset someone by asking for what we want, we fear they will withdraw their regard for us and reject us altogether. ●...

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... flown a company president into the hotel for a conference. The two got on very well and the pilot seemed to understand the trainer's problem. THE CHALLENGERS POCKETBOOK By John Townsend Drawings ... wasting time and I have to be at another meeting at 11.00.' You feel the pace is fine for the other participants. How would you handle the situation? 7 NO SUCH THING...

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... ground and the hotel buildings grew smaller beneath them, a very strange thing happened. The trainer looked down at the ever-wider view of the village, then the surrounding fields and then the whole ... each of the techniques is contained in the final chapter. NO SUCH THING AS A DIFFICULT PARTICIPANT THE HELICOPTER PARABLE 12 For the first time in the day she felt relaxe...

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... that they are trying to help, but that you want to hear from the others. ● Speak to them during a break and ask for their help in letting the others express themselves. 27 CHALLENGERS THE DOODLER Profile ● ... things?' Depending on their rephrasing of their intervention, deflect to the group or an individual for comment. 22 CHALLENGERS THE DOODLER Naming If the doodlin...

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... and any other negative things triggered by the course content. Whenever they attempt to speak, signal them to note down their thoughts in the interests of time. During a break go through their list ... offended, confront the joker during the break and explain that others are sensitive. Ask him/her for an effort. 36 CHALLENGERS THE MUTINEERS Reframe (Consequences) Get them to see...

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... weak. ● Give them a special task to occupy their attention and provide the spotlight. (See also The Expert.) 45 CHALLENGERS THE SILENT CYNIC Confrontation Point out that the objective of the course ... 'There are several other people who'll compensate by giving us their opinions loud and clear!' You’ll find that the first person to intervene is one of the shy vi...

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... to blow every time they feel you should interrupt the course for their right to a smoke break, they rarely blow the whistle. They now wish to demonstrate their willpower. 78 71 TECHNIQUES AND ... all of the other participants the responsibility of responding to the new, clarified version of the challenge. The technique is based on the mind-set that: ● You don't have...

Ngày tải lên: 07/08/2014, 19:22