THE CHALLENGERS POCKET BOOK phần 5 ppsx

... weak. ● Give them a special task to occupy their attention and provide the spotlight. (See also The Expert.) 45 CHALLENGERS THE SILENT CYNIC Confrontation Point out that the objective of the course ... questions to boost their ego. Show appreciation for the right answer. 46 CHALLENGERS THE REFEREE/PEDANT Agree/Disagree First agree with their interruption and thank them, bu...

Ngày tải lên: 07/08/2014, 19:22

... that they are trying to help, but that you want to hear from the others. ● Speak to them during a break and ask for their help in letting the others express themselves. 27 CHALLENGERS THE DOODLER Profile ● ... things?' Depending on their rephrasing of their intervention, deflect to the group or an individual for comment. 22 CHALLENGERS THE DOODLER Naming If the doodling...

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... selfish. They know what they want and like, and disregard the needs of others in satisfying their own needs. Aggressive people think of themselves as superior beings. They think they are OK and the ... expressing them ● Easily and frequently finds fault with others ● Continually works to personal agendas at the expense of others ● Rarely feels aware of the needs or feelings of others...

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... receive from others Change my mind Help others reach conclusions about their experiences of the world Decide whether or not to Allow others the freedom to choose how assert myself they behave RIGHTS ... use their time in the way that they want Ask for what I want Encourage others to fulfil their needs 47 RIGHTS & RESPONSIBILITIES CORRESPONDING RESPONSIBILITIES RIGHT RESPONSIBILIT...

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... are deciding whether or not someone means what they say 55 % of the decision is influenced by body language and only 7% by what is said!! Voice 38% What is said 7% Body Language 55 % Consequently, ... it? 7. Think whether or not you wish to change your behaviour; what would be the advantages to you? 8. Make the decision whether or not to change, and act on your decision. 59 ASSERTI...

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... flown a company president into the hotel for a conference. The two got on very well and the pilot seemed to understand the trainer's problem. THE CHALLENGERS POCKETBOOK By John Townsend Drawings ... 9 DIFFICULT PARTICIPANT The helicopter parable, oh yes there is!, why techniques and tactics? follow the fear, self-fulfilling prophecies, is it me?, is it the course? THE...

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... ground and the hotel buildings grew smaller beneath them, a very strange thing happened. The trainer looked down at the ever-wider view of the village, then the surrounding fields and then the whole ... each of the techniques is contained in the final chapter. NO SUCH THING AS A DIFFICULT PARTICIPANT THE HELICOPTER PARABLE 12 For the first time in the day she felt relaxe...

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... rules. 40 CHALLENGERS THE HI-JACKER Nine times out of ten the majority of the group will 'subdue' the hi-jacker and you can get on with the course. In a rare case where over 50 % of the group agree ... and any other negative things triggered by the course content. Whenever they attempt to speak, signal them to note down their thoughts in the interests of time. Du...

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... forthcoming, propose that they either stay but not slow down the others with remarks or questions, or leave with the justification that they were wrongly selected to attend. 51 CHALLENGERS THE STARMAKER Confrontation During ... address the metaphor/parable to the whole group in the guise of a general teaching point. Allow the message to get to each participant in its own way....

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... leading the group astray. Applaud their courage in standing up for their opinions and constantly ask them for negative comments so as to get both sides of the argument out in the open. (When the ... No, there's just too much crap on the electronic mail every morning.' YOU: 'Fred, you're the electronic mail specialist, how do you see this problem?' 65 C...

Ngày tải lên: 07/08/2014, 19:22