... 55project definition phase 22 23 , 27 28 project drift 170–71example 171project life cycle model 20 , 21 22 closure phase 22 , 25 evaluation 22 , 25 example of use 23 26 implementation phase 22 , 24 integration ... for 126 27 day-to-day, example 128 effective meeting, example 131form and flow of information 125 26 improvement of 126 managing flow of information 129 –36mutual understanding 127 , 128 29 need ... 124 importance of 120 maintaining balance 122 24 milestones 121 22 motivation 146–47multiple outcomes 16–17Index 21 3timing of information releases134–35verbal and non-verbal 129 where information...