The Trainer’s Tool Kit Second Edition phần 2 pptx

... should cover the following topics: • The problem • The cause • Recommended solution • Your action plan • The cost and benefit • Approvals required PAGE 28 10916$ $CH2 10 -21 -04 08:00 :23 PS 35Developing ... in- clude: ✓ Directing work through others ✓ Developing others ✓ Influencing others ✓ Energy and enthusiasm PAGE 32 10916$ $CH2 10 -21 -04 08:00 :25 PS III Maximizing the Trai...

Ngày tải lên: 22/07/2014, 22:22

... planning, 21 5 22 2 designing an in-house pro- gram, 21 8 22 0 mistakes to avoid, 22 1 22 2 teamwork activities, 124 technology, deciding to use high- or low-tech, 87–89 time-management activities, 125 trainees, ... realistic action plan that excites them. PAGE 22 1 10916$ CH11 10 -21 -04 08:01:16 PS 22 9Index pilot programs, 82 83 preparation for training, 103–104 presentation skills...

Ngày tải lên: 22/07/2014, 22:22

... appreciate the impact these will have on trainees. • Assign facilitators to deliver individual sections to the group after a comprehensive review of the manual. Allow them enough time to prepare the ... people to apply their learning back on the job. Part X examines the role of the line manager as a partner in this process. PAGE 183 10916$ PT10 10 -21 -04 07:58:35 PS 186 Sustai...

Ngày tải lên: 22/07/2014, 22:22

... built into the system. The key to the success of any program evaluation is the planning process. Evaluators need to become familiar with the nature of the program, the people served, and the goals ... the desired results. • The time frame for measuring results after training is directly re- lated to the size or extent of the problem or opportunity that the training a...

Ngày tải lên: 22/07/2014, 22:22

... Challenge participants ✓ Respect them ✓ Listen to them, knowing that they have much to contribute ✓ Allow them to influence the process and content of the session ✓ Give them the opportunity to learn ... experts. PAGE 129 10916$ $CH6 10 -21 -04 08:00:53 PS 128 Conducting Training • Welcome the trainees officially when they are seated. Let them know what to expect. Remind them of your...

Ngày tải lên: 22/07/2014, 22:22

... to the message, even though they may not be at the highest level. ✓ Prepare them in advance for the time requirement, with the un- derstanding that seldom is the first take satisfactory. ✓ Get their ... 10916$ $CH6 10 -21 -04 08:00:49 PS 111Videos: Using Them to Their Best Advantage should they want to review the materials, show them to colleagues, or see the entire program. • De...

Ngày tải lên: 22/07/2014, 22:22

... because the com- puter they are using has temporarily lost access to the Internet because the local provider is ‘‘down’’ • A local computer the participant is using has an older version of the Web ... so that they can learn on their own. Synchronous training, on the other hand, is training that is offered on the Web that is done in a virtual classroom and is led by a facilitator...

Ngày tải lên: 22/07/2014, 22:22

... each other. These chapters provide the program designer with the tools to make certain that the learners appreciate the process, retain the information, and are motivated to apply it back on the ... members cannot reveal to other members their particular role until the role is over. • Steps for group role plays: ✓ Review the learning outcomes, the steps in the process, and...

Ngày tải lên: 22/07/2014, 22:22

... consultants from time to time. They bring infor- mation about the marketplace. PAGE 54 10916$ $CH3 10 -21 -04 08:00 :29 PS 52 Maximizing the Training Investment Stretching the Training Dollars A training ... unlim- ited access; the vendor gets the copyright. PAGE 52 10916$ $CH3 10 -21 -04 08:00 :29 PS 58 Maximizing the Training Investment ✓ Demand for training fluctuates during...

Ngày tải lên: 22/07/2014, 22:22

... etc. I. Conway, Kathy. II. Title. HF5549.5.T7C54 12 2005 658.3Ј 124 —dc 22 2004018 328 ᭧ 20 05 Cy Charney and Kathy Conway All rights reserved. Printed in the United States of America. This publication ... course ducted before and after a train- ing course PAGE 10 10916$ $CH1 10 -21 -04 08:00:19 PS The Trainer’s Tool Kit Second Edition Cy Charney and Kathy Conway American M...

Ngày tải lên: 22/07/2014, 22:22