... approved social media ven-dors, processes for being trained in social media or launching a newFacebook page, social media playbooks—including feature templatesfor building social media strategies, ... allocating budgets to social media, hiring agencies, and creating engagement strategies. They aredoing everything a “good” social brand should be doing.But this book is not about social brands. It’s ... Michael.Smart business, social business : a playbook for social media in your organization / Michael Brito.p. cm.Includes index.ISBN 978-0-7897-4799-01. Marketing Social aspects. 2. Online social networks....