The EQ interview finding employees high emotional intelligence part 12 ppsx
The EQ interview finding employees high emotional intelligence part 12 ppsx
... wechanged the procedure for receiving large orders. We used to have twopeople check in the order. One would check the computer system andverify the order against the packing list, and the other ... the merchandise. Now, one person has to do both jobs. So,I had to learn how to use the computer system where the electronicpacking lists and orders are stored.” The interviewer then asked the follow-up ... toto accommodate others the way it used to be• Describes a narrowcomfort range108 THE EQ INTERVIEW Q: Relate a time when you wanted something at work to remain the same, but others didn’t.•...
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The EQ interview finding employees high emotional intelligence part 10 ppsx
... discuss pos-sible theories; then each scientist works alone to examine the possi-bilities within the theories. Each week, the researchers are excited tocome together to discuss their findings. However, ... Accountability suggests that we accept the consequencesof our actions. First we take the action, and then we stand behind the action by taking responsibility for it. We couple these attributes be-cause ... to determine the true nature of the problem with Charlene, butone thing is certain: work requires just that—work. If we lack the ini-tiative to put the effort into something, the results are...
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The EQ interview finding employees high emotional intelligence part 14 ppsx
... questions, the interviewer or hiring man-ager can determine whether the candidate will find satisfaction in the job for which he is applying. These questions serve to help the candi-date and the interviewer ... step—progressive discipline. The inter-viewer must determine whether the candidate gave the employee inquestion fair and ample coaching and counseling, and then whether the leader addressed the situation ... results, and whether or not the candidate gives regularperformance feedback. But the manner in which the leader executesthis process is critical. Use the interview process to determine how the candidate...
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The EQ interview finding employees high emotional intelligence part 1 doc
... Washington, D.C. The EQ Interview The EQ Interview is an essential resource for managers in all sectors of the economy.”—Darlene Bigler, Executive Director, Community Action Southwest The EQ Interview ... hiring managers and interviewers to assess EQ competencies. It gives hiring managers and interviewers a descriptionof each of the EQ competencies, examples of the EQ competencies in the workplace ... interview plan that gives them a more completepicture of the candidates’ abilities to succeed.Not all jobs require all the EQ competencies covered in thisbook. However, because emotional intelligence...
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The EQ interview finding employees high emotional intelligence part 2 potx
... healthy ways The ability to invite 12 THE EQ INTERVIEW (continued)Finally, the model includes mastery of purpose and vision. It is the most internally seated of all the aspects of emotional intelligence, ... that followed a particular behavior. This gives the interviewer insights into the intentions behind the behavior as ex-pressed by the candidate. The interviewer won’t be in the position ofmaking ... while at the same time wreaking havoc on peers orothers within the organization. The questions in this book examine the behavioral consequences or impact of the successful results, notjust the results....
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The EQ interview finding employees high emotional intelligence part 3 ppt
... INTERVIEW icance of the action by minimizing the impact on the other person,(3) stating that the victim brought on the action by some sort of be-havior on the victim’s part, and (4) stating that they (the ... Without realizing it, the candidate proved his boss’s point when he interrupted the intervieweras the interviewer asked a clarifying question. Emotional intelligence requires a person to be ... that many others have engaged in the sort of be-havior that they engaged in. On the contrary, when these same indi-viduals were the victims of similar behaviors, they had a much highersense...
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The EQ interview finding employees high emotional intelligence part 4 potx
... determine whether she will succeed in the jobfor which she is interviewing. The questions above prove difficult forcandidates because they may feel a need to guard against telling the interviewer ... time when they were criticized. The interviewermust set the tone so that the candidate feels comfortable. Be sure toinclude questions that ask the candidate to point to evidence; the evidence ... us. With these types of questions, you can expect the interviewee to minimize the impact of the emotions, or discuss con-structive actions that she takes to manage her reactions. But the bottomline...
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The EQ interview finding employees high emotional intelligence part 5 doc
... coworker interviewed for the 38 THE EQ INTERVIEW discern more of their needs. He added another $50 million to the pro-ject by managing his excitement and eagerness. And the clients feltthat the ... strong foundation for emotional intelligence. Ascertaining whether the candidate has this foundationrequires the interviewer or hiring manager to use a one-two approachin the interview questions. ... if you’re the CFO may be a critical job func-tion. Obviously, then, accurate analysis of the answers to these ques-tions requires filtering them through both the job function and the situation....
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The EQ interview finding employees high emotional intelligence part 6 pdf
... go so well.” Then lis-ten for the candidate’s ability to bounce back. First, what alerts the can-didate to his response to bad days? Then, does the candidate have some44 THE EQ INTERVIEW CHAPTER ... look for how the candidate plannedand prepared for the conversation by anticipating the reactions of the other party. For example, the candidate may relay a situation similarto the following: ... bad days, but they create waysto get through them. Oftentimes, resilient people realize that the sit-uation is temporary. Others say they put the situation in perspective.Some say they talk it...
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The EQ interview finding employees high emotional intelligence part 7 potx
... viewing a particular situation62 THE EQ INTERVIEW Empathy, which is the ability to understand the perspective of others, constitutes the second area of emotional intelligence. Em-pathy is characterized ... ofquestions, the interviewer should be determining whether the candi-date is helpful without being asked. First, is the candidate able to see the need? Second, is the candidate willing to assist? The interviewerwill ... why the question about whether ornot the candidate has ever resented helping someone is important. Itwill give the interviewer an idea about how the candidate balancesthese points.Another...
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