... Module 8: Designing an Exchange 2000 Management and Operations Plan Designing a Support Plan A support plan outlines the standards, processes, and procedures needed to track and resolve each problem ... hard disk space and performance, and network performance. Applications, such as Exchange 2000, should be monitored based on the role the server running Exchange 2000 is performing. Exchange 2000 ... outstanding problems, as well as who is involved in handling each problem, and then to review this documentation with the IT staff and management on a regular basis. Module 8: Designing an Exchange...