... and the direct reports because the roles areblurred. It is unclear when the manager wears the peer hat and whenshe wears the manager hat.When you are given the new management duties, the first ... team.> Discuss the change with peers. Understand and address yourpeers’ feelings. Accommodate their needs as much as possible.> Lead from the front—pull the team, rather than push them. Con-tribute ... 165absence, and unrealistic expectations, 177 178 benefits, 192–193vs. coaching, 199–204collaborative conversation and, 171 definition of term, 175 176 expectations and, 178 –180from former peers, 141guidelines,...