Practicing Organization Development (A guide for Consultants) - Part 38 pdf

... consider where to house the organization s data. Many organizations keep their information decentralized. In some cases, infor- mation is kept from other parts of the organization. Creating a whole ... increase in cus- tomer intention-to-return. This 3 percent increase in customer intention-to-return may then lead to a 4 percent increase in actual customer retention and a 2 per- cent increa...

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... matu- rity of their workforce practices; (2) guide a program of continuous workforce development; (3) set priorities for immediate actions; (4) integrate workforce devel- opment with process improvement; ... work envi- ronment, communication, staffing, managing performance, training, compen- sation, competency development, career development, team building, and culture development. The...

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... Non-profit 12 Europe 4 >16 years 31 Other 3 Education 5 Other 8 *N = 364 10_96 2384 ch05.qxd 2/3/05 12:01 AM Page 142 146 PRACTICING ORGANIZATION DEVELOPMENT, 2ND EDITION Table 5.3. Pooled-Item ... of Instill responsibility for followthr ough change (3) change Involve participants so they begin to own the process Be comfortable Be comfortable 2 Be comfortable Perform effectively in...

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... OD efforts and plan future actions before, during, and after assessments to provide excellent information for eval- uating the results of OD efforts. This purpose, of course, favors well- planned ... information that results in a merger, inter -organization effort, or cross-cultural project being successful; • The elation and value that come from discovering through an assess- ment that ef...

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... by trying things out, and to trans- form itself continually; • The encouragement of both intra-organizational and boundary-span- ning (for example, outside the organization) dialogue; • The tolerance ... (2002). Organization development and the bottom line: Linking soft measures and hard measures. In J. Waclawski & A.H. Church (Eds.), Organization development: A data-driven appro...

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... both participants and the OD consultant be highly skilled at offer- ing and receiving feedback. 384 PRACTICING ORGANIZATION DEVELOPMENT, 2ND EDITION 22_96 2384 ch15.qxd 2/3/05 12:23 AM Page 384 • ... their val- ues, and other issues. Participants work in small groups of eight to twelve people for periods ranging from three days to two weeks. In OD’s early years, T-groups 382 PRACT...

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... for personal transforma- tion, 393–394; described, 389 –390; personal development using, 386 387 ; STRIPES approach to, 390–391 Code of Ethics, 500–501 Cognitive dissonance, 384 Collaborative online ... mod- els for large-system, 433; organization, 21–23; reasons for failure of, 15–16; reasons for rapid pace of, 13–14; self as instrument in, 585–586fig; six key trends in, 12–13...

Ngày tải lên: 02/07/2014, 02:20

... addi- tion to the achievement of a pre-stated goal. Usually contrived—undertaking a desert expedition, for example—this type of learning method offers an engaging means for participants to demon- strate ... method for focusing specifically on his or her own behav- ior. Instruments also are used to obtain information that will serve as a basis for change and to assist in workforce plann...

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... it should be changed from Practicing Organization Develop- ment: The Change Agent Series for Groups and Organizations” to the “Practic- ing Organization Change and Development Series.” While ... about organization change and development and that it will be of great assistance to change prac- titioners and organization leaders entrusted with growth, development, and per- forman...

Ngày tải lên: 02/07/2014, 02:20

... change efforts. Practicing Organization Development: A Guide for Consultants (2nd ed.) is about facilitating these and other organizational changes. But this book is not about just any type of organizational ... resources can also be found at the Practicing Organization Change and Development website (www.PracticingOD.com). HOW IS THIS EDITION OF PRACTICING ORGANIZATION DE...

Ngày tải lên: 02/07/2014, 02:20