Wiley Marketing Concepts Every Manager Needs to Know 3 ppt

... Philip. Marketing insights from A to Z : 80 concepts every manager needs to know / Philip Kotler. p. cm. ISBN 0-471-26867-4 1. Marketing. I. Title. HF5415 .K 631 27 20 03 658.8—dc21 20020149 03 Printed ... a great brand is how much loyalty or preference it Marketing Insights from A to Z 80 Concepts Every Manager Needs To Know Philip Kotler John Wiley &...

Ngày tải lên: 15/08/2013, 14:09

... Philip. Marketing insights from A to Z : 80 concepts every manager needs to know / Philip Kotler. p. cm. ISBN 0-471-26867-4 1. Marketing. I. Title. HF5415 .K 631 27 20 03 658.8—dc21 20020149 03 Printed ... played out in customer markets. For example, your company also has to raise money from investors. As a result you need to know how to market to investors. You a...

Ngày tải lên: 13/12/2013, 14:59

... Philip. Marketing insights from A to Z : 80 concepts every manager needs to know / Philip Kotler. p. cm. ISBN 0-471-26867-4 1. Marketing. I. Title. HF5415 .K 631 27 20 03 658.8—dc21 20020149 03 Printed ... Professor of Marketing, Wharton School of Business “Here is anything and everything you need to know about where marketing stands today and where it’s going tomor...

Ngày tải lên: 25/12/2013, 05:18

...  At least 1 for each team member  Frequent reminders of what trying to accomplish 1 10 PRINCIPLES EVERY MANAGER NEEDS TO KNOW ABOUT PROJECT MAMAGEMENT 8 Principle 6: Reinforce Commitment and ... twists, and turns will come. You have to enjoy the challenge and feel confident I your ability to stay the ride through to the end. Like the turtle, project managers make s...

Ngày tải lên: 25/02/2014, 01:20

... 22 Competitors 23 Consultants 25 Corporate Branding 26 Creativity 27 Customer Needs 30 Customer Orientation 32 Customer Relationship Management (CRM) 34 Customers 36 Customer Satisfaction 41 Database Marketing ... Philip. Marketing insights from A to Z : 80 concepts every manager needs to know / Philip Kotler. p. cm. ISBN 0-471-26867-4 1. Marketing. I. Title. HF5...

Ngày tải lên: 21/06/2014, 10:20

... admonished his people: “DYB: Destroy your 16 Marketing Insights from A to Z usiness -to- Business Marketing 15 Most marketing is business -to- business (B2B) marketing even though textbooks and business ... David- son motorcycle owners rarely switch to another brand. Nor do Apple Macintosh users want to switch to Microsoft. A well-known brand fetches extra pennies. The aim of...

Ngày tải lên: 21/06/2014, 10:20

... Walk into a Ritz-Carlton hotel and appreciate the lobby’s regal quality. 48 Marketing Insights from A to Z atabase Marketing 43 At the heart of CRM is database marketing. Your company needs to develop ... technology to learning more about each customer and being able to respond to them one -to- one. Others don’t see it as a technology issue but rather a humane issue: 34 Ma...

Ngày tải lên: 21/06/2014, 10:20

... stock three times a day in re- sponse to orders from individual store managers of what they expect to sell in the next few hours. 7-Eleven not only trains its store operators to capture customer ... for known fu- ture dates. Still another form is marketing process automation, where a company has codified its marketing processes that its product, brand, and segment managers need to...

Ngày tải lên: 21/06/2014, 10:20

... housewife, intending to buy Heinz tomato ketchup in a store, finding it to be out of stock, will walk out of the store to buy it elsewhere.” That some people will be exceptionally loyal to some brands ... must move from tactical to holis- tic marketing. • The company needs to enlarge its view of its customers’ needs and lifestyles. The company should stop seeing the customer...

Ngày tải lên: 21/06/2014, 10:20

... Percentage of new customers to average number of cus- tomers. • Percentage of lost customers to average number of cus- tomers. • Percentage of win-back customers to average number of customers. • Percentage ... competitors. Johnson & Johnson prefers to prioritize its goals: Its first re- sponsibility is to its customers, its second to its employees, its third to its community...

Ngày tải lên: 21/06/2014, 10:20