Notes on Influencer to Change Anything 14 doc

... you want to change behavior, change one or both of these expectations. The most common tool we use to change others’ expectations is the use of verbal persuasion. We employ verbal persuasion as our ... difficult to change, you can bet that they’ve heard more than one soliloquy on what’s wrong with them— and to no effect. If the behavior you’re attempting to get the other p...

Ngày tải lên: 21/06/2014, 08:20

... this book to demonstrate how the six sources can be applied in combination—we explore what Dr. Silbert has done with each of these influence tools to help transform lifelong felons into productive ... for change. Now how do you actually go about making that change happen? To answer this question, let’s return to Guinea worm dis- ease eradication efforts in North Africa—this time to...

Ngày tải lên: 21/06/2014, 08:20

... moral codes. The connections between their actions and personal standards are rarely “top of mind.” Michael Davis calls this failure to con- nect values to action, “microscopic vision.” Ellen Langer ... guilt trips—verbal persuasion at its worst—won’t work. If we don’t reconnect possible behavior to the larger moral issues, we’ll continue to allow the emotional demands of the moment...

Ngày tải lên: 21/06/2014, 08:20

... This constant celebration of the rugged indi- vidualist has had an enormous dampening effect on people’s willingness to draw on others to enable change. Savvy influencers know better than to turn ... she would step up to problems before we sent anyone into action. With that particular change project, asking employees to toe the line turned out to be an all-or-nothing deal....

Ngày tải lên: 21/06/2014, 08:20

... Change the Environment 251 behavior inevitable. People don’t like to confront others— particularly scary and powerful others. Left to their own proclivities, residents would do what anyone ... put cus- tomer satisfaction and profits at risk. For example, when it comes to taking an order, employees can simply push picture buttons, and of course, nobody has to know how to make chan...

Ngày tải lên: 21/06/2014, 08:20

... home to multiple training offerings, including Crucial Conversations ® , Crucial Confrontations ™ , and Influencer Training ™ . Each course improves key organizational outcomes by focusing on high-leverage ... including Crucial Conversations ® , Crucial Confrontations ™ , and the brand new Influencer Training ™ . Based on more than 30 years of ongoing research, VitalSmarts training...

Ngày tải lên: 21/06/2014, 08:20

... drawing on the power of persuasion, we explore the full array of strategies successful influencers use every day (often in combination) to change lifelong habits and Influencer The Power To Change Anything Kerry ... of change. The Power to Change Anything 5 and practitioners have discovered the power to change just about anything. So instead of pleading for the wisd...

Ngày tải lên: 21/06/2014, 10:20

... you want to change behavior, change one or both of these expectations. The most common tool we use to change others’ expectations is the use of verbal persuasion. We employ verbal persuasion as our ... difficult to change, you can bet that they’ve heard more than one soliloquy on what’s wrong with them— and to no effect. If the behavior you’re attempting to get the other p...

Ngày tải lên: 21/06/2014, 10:20

... the factors that con- tribute to employees’ satisfaction in their relationship with their boss, we found that the best predictor was frequency of interaction. Long periods of absence don’t help. ... stems from long- held and widely shared norms. Virtually everyone has done the same thing for years—even generations. As these norms begin to change, everyone needs to talk about the change...

Ngày tải lên: 21/06/2014, 10:20

... been admitted to the hospital to, of all things, drink alcohol—but only in moderate quantities. The idea of the project wasn’t to encour- age the subjects to climb on the wagon or to go cold turkey, but to ... she would step up to problems before we sent anyone into action. With that particular change project, asking employees to toe the line turned out to be an all-or-no...

Ngày tải lên: 21/06/2014, 10:20