Beyond Management Taking Charge at Work by Mark Addleson 9 ppt

... and practicing management you don’t know what you don’t know about work or organizing it. Going “inside” work Looking at work through a management lens today, what you see are the six Ds: documentation, data, ... problem. 24 What does he actually Getting into work 19 this is where I want to change metaphors. Because I want to emphasize that this is the way you look at work...

Ngày tải lên: 21/06/2014, 12:20

... conversation generates its own possibilities for action. Opportu- nities that weren’t there are created by the conversation, in the con- versation, with each conversation generating a unique combination ... brainstorming, and strategizing. The heart and structure of project work is networks of conversations. 34 Beyond Management Here is a paradox for me: we have all the pieces that m...

Ngày tải lên: 21/06/2014, 12:20

... 6 Knowledge -work in close-up What is knowledge -work? It may be one of the great paradoxes of work life that we spend so much time at work but have so little to say about the nature of work. In business books, ... One is that knowledge -work is done by individuals, just like factory -work; only, instead of being done at workbenches or on production lines, it is at the nodes o...

Ngày tải lên: 21/06/2014, 12:20

... and what they can do. Then, the sense of what they’ll do—their work emerges, bit by bit, conversation by conversation. Usually, as this happens, a network grows along with their conversations. “I’ll ... University Press. Copyright c  199 8 by Etienne Wenger. 80 Beyond Management on. (Remember that job descriptions originated in factories.) How could they do what they do but do mor...

Ngày tải lên: 21/06/2014, 12:20

... costs. 16 BPR at Jet Propulsion Labs Looking for a study of BPR that I could use to show why strategic ini- tiatives fail, I was fortunate to find an excellent one. In the 199 0s, top management at Jet ... development Problem Solution Time Maintenance Verification Implementation Design Requirements Figure 9. 1 The waterfall model Source: Adapted from a diagram by Paul Hoadley. Used w...

Ngày tải lên: 21/06/2014, 12:20

... person-to-person, relationship -by- relationship. For the sake of good work, for our humanity, and, perhaps, for the future of humanity this matters a great deal. 210 Beyond Management for exact benchmarks of ... Knopf, 199 1). A conference at Lancaster University in 199 2 marks one of the first major academic inquiries into knowledge -work. Papers presented there are published in the...

Ngày tải lên: 21/06/2014, 12:20

... and antecedents that go back to the 196 0s. It is not difficult to read into both contributions that knowledge management marks the arrival of knowledge -work and the recogni- tion that, prior to the 199 0s, ... Complex- ity and Organization 1 ( 199 9): 49 72 Goleman, Daniel. Emotional Intelligence: Why It Matters More Than I.Q. New York: Bantam Publishers, 199 5. Goleman, Daniel. “What Ma...

Ngày tải lên: 21/06/2014, 12:20

... pyramid-maze puzzle 206 x Beyond Management Taking Charge at Work Mark Addleson viii Contents Relationships and accountability 140 Talking the talk 142 Cultivating a new narrative is tough 144 New ... (often left unsaid) that organizations consist of two separate sets of activities management and work and then concen- trate on management alone. Work and workers hardly fe...

Ngày tải lên: 21/06/2014, 03:20

... and practicing management you don’t know what you don’t know about work or organizing it. Going “inside” work Looking at work through a management lens today, what you see are the six Ds: documentation, data, ... in the work. With factory- work, the difference isn’t that significant. You can get a good sense of what people are doing by watching them, which is what supervisors...

Ngày tải lên: 21/06/2014, 03:20

... 6 Knowledge -work in close-up What is knowledge -work? It may be one of the great paradoxes of work life that we spend so much time at work but have so little to say about the nature of work. In business books, ... a frank conversation and there may be a general 64 Beyond Management Notice that my definition doesn’t refer to categories of work or work- ers, but to practices....

Ngày tải lên: 21/06/2014, 03:20