Beyond Management Taking Charge at Work by Mark Addleson 1 docx

... and practicing management you don’t know what you don’t know about work or organizing it. Going “inside” work Looking at work through a management lens today, what you see are the six Ds: documentation, data, ... belief that management will see to it that everything gets done properly. The other Getting into work 17 the same ones at different times, in a room the size of a...

Ngày tải lên: 21/06/2014, 12:20

... conversation. Each conversation generates its own possibilities for action. Opportu- nities that weren’t there are created by the conversation, in the con- versation, with each conversation generating ... brainstorming, and strategizing. The heart and structure of project work is networks of conversations. 34 Beyond Management Here is a paradox for me: we have all the pieces that man...

Ngày tải lên: 21/06/2014, 12:20

... up schedules of classes, and devise exercises 68 Beyond Management Mgr 21 Mgr 11 Mgr 12 Mgr 13 Mgr 14 Mgr 15 Mgr 45 Mgr 44 Mgr 43 Mgr 42 Mgr 41 Mgr 22 Mgr 23 Mgr 24 Professional groups General ... 6 Knowledge -work in close-up What is knowledge -work? It may be one of the great paradoxes of work life that we spend so much time at work but have so little to say about th...

Ngày tải lên: 21/06/2014, 12:20

... and what they can do. Then, the sense of what they’ll do—their work emerges, bit by bit, conversation by conversation. Usually, as this happens, a network grows along with their conversations. “I’ll ... the corporate culture, which he calls, memorably, a “giant Hairball.” 11 Hallmark is certainly not an isolated hairball. “Corporate culture” is a nicely alliterative term for standard...

Ngày tải lên: 21/06/2014, 12:20

... investigated the attacks on the World Trade Center and the Pentagon that took place in September 20 01 found that security and intelligence organizations (of which there are a great 11 4 Beyond Management matter ... also desirable? 12 5 11 0 Beyond Management requires a change in values, beliefs, or behavior.” Add “relationships” and you have a neat summary of why the work of or...

Ngày tải lên: 21/06/2014, 12:20

... person-to-person, relationship -by- relationship. For the sake of good work, for our humanity, and, perhaps, for the future of humanity this matters a great deal. 210 Beyond Management for exact benchmarks of ... circumstances, tied to attitudes, values, and ideals. For example, what doctors can do and what their patients and the Good work wanted 215 played out below, with all that...

Ngày tải lên: 21/06/2014, 12:20

... ‘Virtual Fence’ After $1 Billion Is Spent,” New York Times, January 14 , 2 011 (www.nytimes.com/2 011 / 01/ 15/us/ politics /15 fence.html). 16 . On the nature of derivatives see Cris Sholto Heaton’s prophetic ... Knowl- edge Management, ” Journal of Knowledge Management 15 , no. 2 (2 011 ): 17 5–97. Both authors refer to the leading role that management consultants played in the em...

Ngày tải lên: 21/06/2014, 12:20

... technical work 93 8 .1 Work practices 10 1 9 .1 The waterfall model 11 5 11 .1 Letting go! 13 9 11 .2 A delicate balance 14 7 12 .1 Three domains of conversation: a framework for organizing 15 5 15 .1 A pyramid-maze ... accountability 15 2 Aligning 15 2 Three domains of conversations 15 3 Illustrating the framework 15 5 What to do with the framework 15 6 Missing convers...

Ngày tải lên: 21/06/2014, 03:20

... and practicing management you don’t know what you don’t know about work or organizing it. Going “inside” work Looking at work through a management lens today, what you see are the six Ds: documentation, data, ... in the work. With factory- work, the difference isn’t that significant. You can get a good sense of what people are doing by watching them, which is what supervisors...

Ngày tải lên: 21/06/2014, 03:20

... 6 Knowledge -work in close-up What is knowledge -work? It may be one of the great paradoxes of work life that we spend so much time at work but have so little to say about the nature of work. In business books, ... to the work of organizing, which I’ll call “threads.” They are: 1. Negotiating meaning 2. Creating work 3. Building networks and negotiating boundaries 4. Aligning 1...

Ngày tải lên: 21/06/2014, 03:20