... customers, a business isout of business. Because marketing is the process by which your business gets and keeps customers, that means marketing is the key to keeping your business in business. Put ... $6,0808% 65% 18% 9%Sales by Length of Stay1-night stay $48,416 $ 83, 304 $19,224 $3, 2042-night stay $2,848 $ 231 ,400 $70,488 $32 ,448 3 5 night stay none $101,816 $32 ,040 $28,4286+ night stay ... RELATIONSTHE MARKETING PROCESSFigure 1-1:The marketing “wheel offortune.”8Part I: Getting Started in Marketing 05_57 839 1 ch01.qxd 12/28/04 8:54 PM Page 812Part I: Getting Started in Marketing Marketing...