Leading Edge Human Resource 1 docx

... Learning in Organisation, 21 (4), 16 19 . 13 See: http://women.timesonline.co.uk/tol/life_and_style/women/the_way_we_live/ article5484886. Accessed 1 September 2009. 14 See: http://www.leedsmet.ac.uk/news/index_mrudd_McDonald’s.htm. ... Responsibility, MORI, January 2003. 10 See: http://www.mmu.ac.uk/about/publications/magazines/success/02-success.pdf, p. 8. Accessed 1 September 2009...

Ngày tải lên: 21/06/2014, 10:20

... Library. A catalog record for this book is available from the Library of Congress. 10 9876543 21 19 18 17 16 15 14 13 12 11 10 Printed and bound by MPG Group, Bodmin and Kings Lynn 2 Introduction: Performance-Led ... Fairhurst 11 .1 Introduction:StrategiccontextforMcDonald’sUK 210 11 .2 Initial resolve and purpose: Tackling employer reputation 2006–2008 . 212 11 .3 Fundamental...

Ngày tải lên: 21/06/2014, 10:20

... being treated it impacts your consumer purchase. Figure 11 .1 shows the model that guides McDonald’s thinking behind employee engagement. Figure 11 .1: The service-profit chain at McDonald’s Quality Service Cleanliness Confidence Competence Commitment Customer visits Sales Profits Employee ... 2008 http://www.creditman.biz/uk/members/news-view.asp?newsviewID=8958 (accessed 18 December 200...

Ngày tải lên: 21/06/2014, 10:20

... skills, 13 14 , 10 6–9, 11 9, 12 4, 12 8, 15 8, 19 1, 227–30 death of function, 10 9, 254–5, 2 71, 273–6 leadership, 1, 16 , 18 , 91, 10 3– 21, 200, 206, 209, 214 , 227, 252 metrics (HR scorecard), 99 10 0, 10 7–8, 16 7, ... 10 7–8, 16 7, 228, 2 31, 242–3 outsourcing, 17 , 44, 52, 254–6 strategy, 69–70, 85–6, 88, 10 3–5, 11 1 12 , 16 2, 18 3, 235–6, 2 41, 275 structures,...

Ngày tải lên: 21/06/2014, 10:20

... Harlow: Prentice Hall; Barney, J. (19 91) Firm resources and sustained competitive advantage. Journal of Management, 17 (1) : 99 12 0; Prahalad, C.K. and Hamel, G. (19 90) The core competence of the ... J. (2005) Changing ment al models: HR’s most important task. Human Resource Management, 44 (2), 12 3 12 8. 7 Ibid., p. 12 4. 8 Ibid., p. 12 5. 9 Pohle, G. and Chapman, M. (2006) IBM’s...

Ngày tải lên: 21/06/2014, 10:20

... knowledge change associated with the new model. Rebecca Henderson and Kim Clark 1 made a distinction between two different types of knowledge that have to be combined: 1. component knowledge ... present in some companies from the late 19 80s/early 19 90s onward. The model, then, predated the publication of Ulrich’s seminal book Human Resource Champions. 1 We might expect there is e...

Ngày tải lên: 21/06/2014, 10:20

... 1- 5 914 0-435-5 (h/c) ISBN 1- 5 914 0-436-3 (s/c) ISBN 1- 5 914 0-437 -1 (eISBN) 1. Personnel management. 2. Information technology Management. 3. Knowledge management. I. Torres-Coronas, Teresa, 19 66- II. Arias-Oliva, ... Cataloging-in-Publication Data e -Human resources management : managing knowledge people / Teresa Torres-Coronas, Mario Arias-Oliva, editors. p. cm. Includes bib...

Ngày tải lên: 21/01/2014, 22:20

... (PMI, 2000, p. 11 0). The IT project team offers an opportunity to translate the individual IT professional’s talents into productive group, organizational, and global results (Weisbord, 19 87, pp. ... knowledge and practices to help organizations achieve greater effectiveness, including increased financial performance and im- proved quality of worklife” (Cummings & Worley, 19 97, p....

Ngày tải lên: 21/01/2014, 22:20

... storage (e.g., 1GB+ memory cards), software (e.g., MS Pocket PC 2003), and wireless connec- tivity options (e.g., Bluetooth, Wi-Fi, Sprint PCS 15 3 Kbps service), their utility to human resource research ... chapter we bring together empirical research and practical knowledge on the integration of handheld computer technology with strategic human resource planning, management, and re...

Ngày tải lên: 26/01/2014, 17:20

... Occupational Group Across Sites (Most Important Changes Needed in PDA) 1. 00 2.00 3.00 4.00 5.00 6.00 7.00 8.00 9.00 10 .00 11 .00 12 .00 Interface with Hospital information systems Downloading applications ... performance via specific behavioral examples (Murphy & Cleveland, 19 91; Sanchez & De La Torre, 19 96; Smith & Kendall, 19 63). A typical problem with this type of...

Ngày tải lên: 26/01/2014, 17:20