Notes on Influencer by Kerry Patterson 10 doc

... and Influencer The Power To Change Anything Kerry Patterson • Joseph Grenny David Maxfield • Ron McMillan • Al Switzler McGraw-Hill New York Chicago San Francisco Lisbon London Madrid Mexico City Milan New ... a specific spot and scan their section of the pool every 10 seconds and then offer assistance to anyone in trouble within 10 seconds, drowning rates drop by two-thirds. To d...

Ngày tải lên: 21/06/2014, 10:20

... behaviors. If the *For more information on Crucial Conversations and Crucial Confrontations, visit www.vitalsmarts.com. Find Vital Behaviors 33 performers from everyone else. They’ve proven to be the ... draw con- clusions about what causes success—in their heads. There’s the rub. Allowing one’s brain to complete the final calculations can be dangerous. One can easily draw bogus con- clusio...

Ngày tải lên: 21/06/2014, 10:20

... factors that con- tribute to employees’ satisfaction in their relationship with their boss, we found that the best predictor was frequency of interaction. Long periods of absence don’t help. Bosses ... drawing on the power of social influ- ence, think opinion leader. Identify opinion leaders, partner with opinion leaders, and become an opinion leader in your own right. If you want to be an...

Ngày tải lên: 21/06/2014, 10:20

... ses- sion on how to speak up about risky problems. In the first two sessions Jess listened passively and cynically. By the third ses- sion he raised a concern with his manager. In the context ... minyan originates from Jewish tra- dition and refers to a congregation consisting of 10 adults. A Design Rewards and Demand Accountability 199 So, the question is, how do you use incentives wis...

Ngày tải lên: 21/06/2014, 10:20

... requires each person to take responsi- bility for someone else’s success. Second, she demands that everyone confront everyone else about every single violation. To transform these ideals into ... The harvest is lost. Starvation ensues. The cycle of illiteracy and poverty consumes the next generation. Often, secondary infections caused by the worm can kill. Consequently, for over 3,500 ......

Ngày tải lên: 21/06/2014, 10:20

... traditional conceptual reasoning, but through direct stimulation by feel- ing, not by thinking.” It’s little wonder that the group of Tanzanian women who had listened to Twende na Wakati threw stones ... verbal persuasion and come up with innovative ways to create personal experiences. Second, when you can’t take everyone on the field trip, create vicarious expe- riences. This not only h...

Ngày tải lên: 21/06/2014, 10:20

... tea-leaf consumption by half. How much did the suggestion save? Only a small sum. Yet the group was given the company’s presidential gold medal. Other suggestions saved more money (by an astronomical amount), ... aroused considerable popular indignation. The peo- ple have now strongly condemned such inhuman tradi- tional practices. . . . Unlike in the past, special punitive measures have b...

Ngày tải lên: 21/06/2014, 10:20

... they’ve found vital behaviors. If the *For more information on Crucial Conversations and Crucial Confrontations, visit www.vitalsmarts.com. 48 INFLUENCER touching a six-foot nocturnal predator. In ... draw con- clusions about what causes success—in their heads. There’s the rub. Allowing one’s brain to complete the final calculations can be dangerous. One can easily draw bogus con- clusion...

Ngày tải lên: 21/06/2014, 08:20

... person’s intrinsic response to a behavior—if you can’t make the right behaviors pleasurable and the wrong behaviors painful—you’ll have to make up for the motivational shortfall by relying on ... or punishment, is called classical conditioning. What’s relevant to our discussion of changing what people derive sat- isfaction from is that classical conditioning causes dogs and people to “lik...

Ngày tải lên: 21/06/2014, 08:20

... reigning but inaccurate assumption in counseling is that confrontation motivates change. But despite all the hoopla about family interventions and counselor-led confrontations, Miller learned that forcing ... them reconnect their actions to their sense of morality by fighting moral disengagement. Don’t let people minimize or justify their behavior by transforming humans into statistics....

Ngày tải lên: 21/06/2014, 08:20