... Finmeccanica case, in Dynamic learning networks: Models and Cases in Action, Romano, A. and Secundo, G. (eds), Springer. New Trends and Developments in Automotive Industry 72 If the operations ... training and operations management for the after-sales services. New Trends and Developments in Automotive Industry 74 Most of the time, information system architectures are not only internal ... Agdal, Rabat, 3 Department of Innovation Engineering and Center for Business Innovation, University of Salento, Lecce, 1 ,3 Italy 2Morocco 1. Introduction The automotive industry is one...