... integrity and accountability to maxi- mize value, using our time, money, resources, and talent toward the understanding and service of the customer. Innovation: sharing information and creating knowledge ... Figure 7. 2). This approach diverges substantially from the more common method of values identification. Typically, values are debated and ar- Culture 1 17 ch 07. qxd 3/19/04...
Ngày tải lên: 21/06/2014, 13:20
... organizational knowledge pool. Systems: Generating Capabilities 169 070 058 0 67 004 081 005 009 011 063 001 068 051 018 062 054 0 57 039 076 010 0 07 029 024 040 020 022 016 019 041 023 013 088 0 27 059 0 37 014 0 17 003 046 053 0 47 Figure ... whom they call knowledge stewards. The knowledge stewards possess expert knowledge in their domain and also show a tendency to s...
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Knowledge Cities Approaches Experiences and Perspectives by Edna Pasher_1 pot
... necessitates full knowledge of how both the organization and the customer behave and interact, as well as where value is created. To understand the position from which a sense -and- respond organization ... marketplace and understand what it means in terms of its capabilities and what it needs to do to react—to take action in determining how the organization is going to go about ser...
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Knowledge Cities Approaches Experiences and Perspectives by Edna Pasher_7 potx
... process. 178 The Conductive Organization ch09.qxd 3/19/04 4:01 PM Page 178 Knowledge Maps and Conventional Organizational Charts With knowledge flows mapped and artefacts identified and contin- ually ... customers and uppliers Optimize capital assets by managing Leverage both capital and knowledge associated costs assets Lead through hierarchical command and Lead by fosteri...
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Knowledge Cities Approaches Experiences and Perspectives_2 doc
... and leadership that make up an organiza- The Conductive Organization 17 ch01.qxd 3/19/04 3: 47 PM Page 17 that will result in first-mover advantage. The conductive organiza- tion is configured and ... the speed and quality of knowledge flow—a high degree of conductivity. Innovation Quality knowledge flows, strong trusting relationships, and genera- tive capabilities enable organiz...
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Knowledge Cities Approaches Experiences and Perspectives_3 doc
... achieving the knowledge strategy’s goals—it out- lines the approaches for placing the collective knowledge of the organization at the disposal of everyone. Knowledge access and knowledge exchange ... made of capabilities and relationships that are built through the exchange of knowledge. Value creation occurs as knowledge flows among the three types of knowledge capital. K...
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Knowledge Cities Approaches Experiences and Perspectives_5 doc
... respect. Branding at Armstrong The branding approach at Armstrong continues to evolve as we align our core values and create congruence between the customer and employee brand experiences. Our 70 -year ... build conductivity. The Brand Promise In short, an organization should take care to brand itself in ways that are honest and accurate and that resonate with the values and desir...
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Knowledge Cities Approaches Experiences and Perspectives_7 doc
... organizational knowledge pool. Systems: Generating Capabilities 169 070 058 0 67 004 081 005 009 011 063 001 068 051 018 062 054 0 57 039 076 010 0 07 029 024 040 020 022 016 019 041 023 013 088 0 27 059 0 37 014 0 17 003 046 053 0 47 Figure ... complex systems that create knowledge. To recap, we define knowledge as the capa- Systems: Generating Capabilities 1 57 Knowledge a...
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Knowledge Cities Approaches Experiences and Perspectives_8 docx
... Leadership Agenda 1 87 Industrial Era Leadership Knowledge Era Leadership Approaches Approaches Compartmentalize functions and Minimize “organizational walls” in order to tasks in a command and control ... team-based and cross-functional relationships that are the real drivers of innovation and competitive advantage in the knowledge era. Knowledge Access and Learning The s...
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Knowledge Cities Approaches Experiences and Perspectives_4 potx
... the organization’s thinking, actions, and relationships, enabled by the quality and speed of its knowledge flows. Innovation results from sharing information and creating knowledge to constantly find news ... understand our customer’s needs, analyze and internalize the patterns and trends, and understand our inter- nal strengths and weaknesses, and identify the organizatio...
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