... Pathways for Research and Practice 28To summarize, quality management practices are associated with supply chain performance improvements. Therefore, quality management and supply chain management ... (20 04) , “Lean Supply Chain Best Practice Process Benchmark Framework”, APICS, Oracle, Southern Georgia University, Supply Chain Vision Supply Chain Management – Pathways for Research and Practice ... framework for service supply chains. The Service Industries Journal, 27(2), 105- 24. Supply Chain Management – Pathways for Research and Practice 12Hines, P., Holweg, M. Rich, N. (20 04) , "Learning...